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  • Users: cole06
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  1. cole06

    1230 IP set on a BCM450 R6

    Guy's am I doing something wrong when I press the service button I dont see the Telephone Options so I can select headset enable , am I missing something, I'm trying install a headset .
  2. cole06

    Hunt Groups forwading to external numbers ?

    Guy's I have a business that needs a hunt group set up so when some one calls them it will go three external numbers in another country , can this be done and how , I'm thinking I will need to assinge Target Line's to the HG ?
  3. cole06

    Toll Fraud on a Norstar System

    We are having Toll Fraud and cant seem find out how its being done we have turned off Through dial and there is no Disa dial allowed ,what other thing do I need to check , thanks in advance
  4. cole06

    Question on BCM Backups

    Guy's/ Gal's when doing a Backup to a File on the network is it best to Backup the APPs and the Config or can one or the other be backed up and be enough if you need to restore the BCM, in the past I would do both but do I need to ?
  5. cole06

    CS1K Rls 6.0

    we are getting a AF001 eror not sure what it is any help would be appriciated . Thanks
  6. cole06

    Norstar CICs Rls 4.2 (CLID)

    Guy's will this Norstar support CLID incoming or will it need to upgraded before you can add the CLID card ?
  7. cole06

    CSK1 Rls 6.5 (ERR008)

    Guy's/Gal's we are getting ERR008 IPTN Failer (Call Droped) and have rebooted the CSK1 ,Callpilot, SigSer's and nothing has helped a lot of user's are unable to make out bound or receive inbound calls , as soon as the call is answerd the the call drops, any ideas what this might be . Help ! Please
  8. cole06

    BCM400 RLS4

    I have a user that wants to turn on LONG TONES for four ext. he wants to avoid having to do the FTR808 is programing a button with FTR808 the only way , he wants this so when they get a call from the gate phone they can open the gate . hope this makes since .
  9. cole06

    CCR Tree Transfer to an external #

    On our CCR Tree we would like to have OPT 1 a Transfer Node transfer to an external number, so would I select line (PRI) and then enter a Target Line then put the external number in the Box.
  10. cole06

    BCM400 Restrict ext. from receiving calls

    I have BCM400 with a PRI what is the best way to Restrict calls to an EXT Break Room phone they want out bound but but want incomming calls stopped , I removed the Target line but that cuts it both way's . Thanks in advance
  11. cole06

    BCM450 Callpilot

    Guy's when I need to record the Greetings for the auto AA and CCR when I try to dial my number (longDistance) all I get this is an invalid number , I have looked every where to change this so I can dial my long distance number , I know its a setting but cant find it ....What am I missing ?
  12. cole06

    Ok Guy's I have an old BCM400 3.7

    I need to change the IP address and cant remember, how can some one help.
  13. cole06

    BCM450 R5

    Guy when a user wants to relocate to a desk with T7316 set he curently has an Analog set , he would his ext. put on the T7316, my question how will the Renumber feature work?, do I just change the number in there field then press Renumber or press Renumber then chang the fields. Sorry I should...
  14. cole06

    BCM450 R5 Power Fail Transfer

    can this be done I dont see anything that give's you the option ,can any one point me the right direction to do this if it can be done. thanks in advance
  15. cole06

    PRI dropping

    Guy's we had this problem last Fall in September Repalced every thing (New BCM450) that seemed to help only dropped once, then we added a UPS and plugged the BCM450 into it and the problem came back now it has dropped 4 times in three weeks Software Version 9.0.1.74.682 Rls. 5.0 this is...
  16. cole06

    Norstar gate phone after hours ringing

    I have a gate phone that rings the Oper. during the day ,after hours 6PM to 6AM it rings the paging system I need to change it to ring 6PM to 8AM, Thanks in advance for any help!
  17. cole06

    T7316 Sets

    I have a Norstar MICs rls5.0 and shouldnt this system Recognize the t7316 sets , I look at a persons phone and its a t7316 but in the system its a 7310 ?
  18. cole06

    Transfer to a CCR tree

    ok guy's and gal's I need to be able to; I have phone set up as a Hot line to a mailbox after the person hears the message I want them to press a number and be transferd to a CCR tree is this posible. this is on a BCM50.
  19. cole06

    Routing an external number through the BCM450R5

    When a call come's in to ext.xxx(DID) it then CFW to an external number that works fine except if some one unforwards the phone or remove's the phone the calls wont get CFW , is there a way to route calls that come in to this Target line Permanently with out using the set to CFW all calls.
  20. cole06

    warning tone

    OK this has to be easy but I can find how to stop it ,when a call come in it will ring 2 times and the AA will answer then when the caller enters an EXT all the phone get a warning tone before the call will ring the ext that the call was directed to. this make any since?

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