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I'm pretty sure I already know the answer to this, but apparently my boss puts more stock in the forum's opinion than mine, so to appease him, I am reaching out to you all. I have an IPO 500v2 running 9.0 in building A. In building B I have three 9600 series IP phones. AFTER the install, the...

I have a Partner PC Card large installed and there are two mailboxes that are not playing the beep and allowing callers to leave messages. They get the greeting, then silence, and goodbye. When I log into voicemail admin and choose option eight to change the call answer mode for the mailbox it...

I have just recently installed an IPO 500 V2 running 8.1 (69) and VM Pro. In the control unit there is a Phone 8 in the first slot, a VCM/PRI in the second slot and a UC Module in the third slot. There is also a DS16 and a DS30 connected to the system. The CO has been doing some maintenance...

I have an IP Office 500V2 in Essential Mode. There are 2 combo cards, 2 DS8, and one PRI card in the main unit, and a Phone 30 expansion module. This system also has two Engenious Durafon Pro Units connected to it. From the base of the Durafon the line ports are plugged into analog ports on...

I have a customer with an IP Office 500 in Partner mode and embedded voicemail. They are still using their Partner 18D phones. I have programmed a Voicemail Collect button on the phones and I have also tried just feature 00 and intercom 777. Both options work, but only when on speaker, not...

I have a customer that has an IP Office 500 Partner version. They would like to install a door phone that when lifted calls a hunt group, so i.e. it calls one phone and if they don't answer it moves on to the next phone...etc. I really can't see a way of making this happen, but was just...

I have a customer who has one phone in their office that randomly sends out a blinking red light to the other phones in the office for her extension. In other words ext. 14 appears blinking red on the other extensions in the office...the only way to make it stop is to put on her DND so it is...

I have a customer that has a Legend 7.0 system with Magix Msg for voice mail. They claim that at one time the system was set up so they had two extension 14's. I know...I know...! They have a guy that has two offices on two different floors. So when he is the downstairs office (Ext. 14) all...

We have a customer that is about 250 miles away and is reporting via email some really weird stuff going on. I am not sure of the Revision of the system, but I know it is really old Legend. Here is what they are reporting: "Issues with hanging up on clients, phone ringing off the hook to...

I have a customer that has 6 lines and just installed a new IP Office system R5. They had us set up RCF to cell phones for a number of their employees. They freaked out, though, when I told them that RCF uses two lines, (one for the inbound call and one for calling out to the cell phone). Now...

Excuse my simple questions...I am new at this! I have a customer with 5 CO lines coming in. Four of the lines are for one side of the business, while line 5 (ext. 28)is used for another segment of the business. They have a Partner ACS R1 with VS R4. When I direct dial the number for line 5...

Is it possible to take the backup card out of a Partner ACS R7 and use it to restore that programming on a Partner ACS R8?