I am still having issues with an overall average response time here is what I have at present. I have returns that are negative and believe they are to do with these being calls that are entered and recur (i.e. dialysis patients) Any help will be greatly appreciated. This is an example of the...
I am having trouble writing a formula to figure the average response times in minutes for my zones. We figure reponse times from call taken to at scene. I would like to be able to figure the response times for each individual call then the average of all the call per zone with an overall...
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