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  • Users: Switchman
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  1. Switchman

    One way speech

    Hi, We are trying to configure a H.323 trunk between an Avaya CM4 system and a Cisco Call manager 6 system, I've followed the documentation that I can find on this integration however I have one way speech. I can call from the Avaya to Cisco and hear every thing fine on the Avaya phone, the...
  2. Switchman

    Avaya 1408

    Hi All, Just looking to find out if the 1408 has a RJ45 or RJ11 connection on the back to connect it to the ip office. I've only worked with the 16xx series. Thanks again Dave.
  3. Switchman

    External Divert on Hipath 3750

    Hi, I'm using an analogue extension on a Hi-path 3750, is there an easy way that I can divert my did number to my mobile. I've had a look on-line and tried *1 1 then my mobile number but when I dial the did number however this doesn't seem to divert. I can dial my mobile number from my desk...
  4. Switchman

    CCR R8 SQL SERVER

    Hi, We are currently using They are on CCR version : 8.0.9.15 IP 500 Version : 8.0.43 We are considering moving the SQL database from the CCR Server (which is using SQL Express edition) to one of our data farm servers, do you see any issues with this or does the SQL database need to be on...
  5. Switchman

    Problems making changes to HiPath 3800

    Hi, I've been tasked with making a change to a hipath 3800. (Software version 6). The change seems very simple, I only want to add an extension into an existing hunt group. I have downloaded the config using manager e and made the change however when I try and transfer the config from PC to...
  6. Switchman

    Black List

    Hi, I'm using an IP500v2 mainly ISDN trunks however I'm looking for a way to create a caller black list. (I know that it wouldn't be foolproof as the caller could just withhold their cli.) Can this be done? I've had a play around with the incoming call routes and the cli field but it didn't...
  7. Switchman

    G650 Redundant Power

    Hi, We are looking to add redundant power supplys at our head office, we Currently have 12 G650 Cabinets. It is just a case of ordering and installing the additional G650 power supplies or do we need to purchase a license from Avaya? Also do the cabinets then load share between both...
  8. Switchman

    1416

    Hi, Has anyone tried the 1416's on a CM4 system, I know they aren't really supported just wanted to see if they will work. I know the 1616's aren't natively supported however will work if used as an alias for another type of phone? Do you know if this is the same as the Digital handsets...
  9. Switchman

    Does CCR support Auto Answer

    Hi, I'm looking into implementing CCR, we are using a mixture of phones mainly 1608 and 1616's Is there a way to implement Auto Answer to force calls through to agents with CCR? Thanks Dave. ps We are running IP500v1 on version 8.
  10. Switchman

    Call Status and V6

    Hi Guys, I need to know if call status will work with version 6, I know it's not supported just need to know if will work. I'd be greatfull if someone could try it out for me. Thanks Dave.
  11. Switchman

    Group Page on IP 500 (v5) and 5402 Handsets

    Hi, Just a quick question, I need to know if group page will work on the 5402 handsets before I purchase them. We have several 5410's and it works fine on them. Thanks Dave.
  12. Switchman

    New ESS

    We are planning on adding a new ESS at one of our remote locations. The remote location already has a G650 stack which is on the corporate lan. control network c is active on the main servers. We are planning on adding the new ESS to the corporate lan at the remote location. What is the...
  13. Switchman

    call Status on IP500 v4.2

    One of our customers heavily rely on the call status application, with approx 180 users using it. They have noticed the following issue since upgrading from an IP office 3.2 to IP500 4.2 When an incoming call to a hunt group comes in the hunt group name is displayed however as soon as the...
  14. Switchman

    Weird analouge problems on CM4

    Hi, We migrated a system from a G3si to S8500 / G650. They have a problem on several fax machines (across 3 cards). The can all send faxes however they don't receive faxes; on the incoming call the fax machine simply doesn't answer the call. (On list trace station it shows the call ringing at...
  15. Switchman

    CMS Adjuct Release vs CMS/CM Version

    Hi, Im currently running CMS version 13 connected to a G3r running CM1. I have just noticed on the system features page that the CMS adjunct version is : R3v8. Does this affect the operation of the CMS.. am I losing any features? I've had a look in the cmssvc menu and I can change it to a...
  16. Switchman

    MAP-D in CM4 / 5

    Hi, We are currently running CM1 on a G3r and are looking to upgrade to CM4/5 on S87xx servers. Will the map-d work with CM4 / 5 and will upgrading have any impact on the operation of the links? / will our existing call recording kit still work ok on CM4 as long as we re-use the existing...
  17. Switchman

    Sip Phones?

    Hi, We are planning on opening up a branch location and connecting it back to our main site (CM4 S8720) using a VPN over a MPLS network. The business doesn't need resilience; the new location is made up of approx 70 call center agents receiving calls from skills on the main system. I was...
  18. Switchman

    G700 Serial port settings

    Hi, Quick one..Does anyone know the settings to connect to a g700 serial port tried 9600,8,n,1 but just got random text on the screen? thanks -Dave
  19. Switchman

    CM4 Announcements.

    We are thinking of upgrading / migrating our G3R CM1 system up to CM4. I know this might be a bit of a strange question but how many announcements does the CM4 support when running on S87xx Media servers? have they increased this since CM1 Dave.
  20. Switchman

    IP Office in Belgium

    Hi, Just a quick one, we are planning to buy an IP Office (in the UK) then ship it over to Belgium then install it. Will this work ok? They have an ISDN-30 in Belgium and as far as I can see this is the same as the UK ISDN-30 except that the CRC has been turned off? Any help/info is...

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