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  • Users: mmxmaverix
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  1. mmxmaverix

    VDN ANI/CLI

    Hi Avaya Experts, we have following callflow - PSTN xxx xxx 1200 -> VDN 1200 -> vector 120 -> ... route to external number If some internal DN or agent is calling directly this VDN - his number is shown (from public unknown numbering table) as ANI/CLI. If the call is from PSTN - some default...
  2. mmxmaverix

    VDN ANI/CLI

    Hi Avaya Experts, we have following callflow - PSTN xxx xxx 1200 -> VDN 1200 -> vector 120 -> ... route to external number If some internal DN or agent is calling directly this VDN - his number is shown (from public unknown numbering table) as ANI/CLI. If the call is from PSTN - some...
  3. mmxmaverix

    CMS Custom Integrated Report bug?

    HI Avaya users, I have cms-r17-fb.m.x86_64 Linux based CMS. Everything is working fine, except one customised report - you select split/skill + interval and it will display agents in this skill (+ their stats - aux time, staffed time, acw time, acd calls, etc...). Basically it's working - it...
  4. mmxmaverix

    CMS Real-Time custom/copied queries problem

    Hello Avaya experts, I have a problem with custom reports, specifically with real-time db queries. I'm not sure where's the problem, because my custom historical queries are perfectly working. Using CMS 17.x, with latest CMS supervisor For example - I have this simple agent (cagent table)...
  5. mmxmaverix

    CCMS 6.0 - not ready Intrinsics

    Hi Experts, I'm just curious how to do following scenario: - 1 agent for 1 skillset - if he has active call - new calling customer will wait in queue, music on hold - if he is not ready - new calling customer will get some specific message I didn't find anything related to NOT READY in...
  6. mmxmaverix

    Sip Trunk Bridge problem

    Hi Nortel expert, is anyone here using Sip Trunk Bridge? We're trying to connect it to some IMS SBC, but it isn't communicating at all. I've checked pcap log and I don't see any TCP/UDP communication to NRS and SBC. I've checked config like 100 times... [root@bass3 ~]# sipxproc Redundancy...
  7. mmxmaverix

    IP Office Administrator Applications suite v7

    Hi Avaya experts, I'm looking for this software suite because it was not included in the package that we've received. We have V7 IPO and I'd like to install it, but it's not possible without this software. I've checked avaya support page and I've found this file -> ADMIN7_0_27.exe - I'm not...
  8. mmxmaverix

    SRPT0259 AFS: AFS failed to synchronize

    Hi Nortel experts, we have rls 7,5 system, with geo redundancy. We have scheduled some backup rule during the night - main CS is sending current DB to standby CS (after receiving DB file it's going to sysload itself) and during this procedure we're getting some error messages: [1139]...
  9. mmxmaverix

    TRK193 0 0 3 2

    Hi Nortel experts, we're getting this error message from MIRAN card: TRK193 0 0 3 2 or TRK193 0 0 3 0 both are RAN. I've tried to upload new PCM file into Miran (10 seconds length) but without any success. thx for any help
  10. mmxmaverix

    Agent login options

    Hi Avaya/Nortel experts, is there another possibility how can agents log in to their sets? I know the standart one: 1, telephone off-hook 2, ACD key - enter agent's ID, # 3, NRD key Someone told me that there is a way how to log in without need to have set off-hook, but there is some...
  11. mmxmaverix

    Redundancy hot-standby failed in HA config rls 7.5

    Hi Avaya/Nortel experts, we have an issue with HA configuration in CS1000 system. Status in LD135 is: cp 0 22 PASS -- ENBL SYSTEM STATE = REDUNDANT DISK STATE = REDUNDANT HEALTH = 14 cp 1 22 PASS -- STDBY SYSTEM STATE = REDUNDANT DISK STATE = REDUNDANT HEALTH = 14 We were testing...
  12. mmxmaverix

    SNMP getRequest

    Hi Nortel Experts, I'm looking for some documents with more details about MIBs. I can receive traps from CS without problem, but I'd like to send some requests from my SNMP software such as - keep alive request (is CS1k alive? some heartbeat) - I dont't know if I can probe specificaly for each...
  13. mmxmaverix

    TPS loadsharing

    Hi Nortel guys, I have 2 sig. servers (rls. 6) (primary+follower) with TPS load sharing. Is it possible to force phones to register to one of these SS (after this all phones will be registered to one of these SS)? And then turn off one of these servers (with no set registered) without any...
  14. mmxmaverix

    CC6 CCAD problem

    Hi Nortel experts, don’t you have any experience with CCAD (Agent desktop) application running on Windows Vista or Windows 7? Everytime when I am trying to run this application it crashes. I was able to run this app on Windows XP machine. I know that there are some prerequisites for client...
  15. mmxmaverix

    TM 4.0.01.21 traffic analysis problem

    Hi Nortel Experts, I have problem with TM 4.00.01.21: I've installed TM 4.x.x.x on WINXP (SP3), then I've installed patches (4000121SU2a, 4000121SU2b, traffic_collection_patch). I have problem with creating customer report. This is my procedure: 1. add site (city) 2. add system (name of...
  16. mmxmaverix

    Treat CLIR calls

    Hello Nortel Experts, we have rls 4.00 PBX, customer wants to somehow treat CLIR calls - to redirect these calls to phantom DN or CDN. Is it possible? Is there some feature or function in PBX that I can use? Thanks.
  17. mmxmaverix

    Callpilot not responding

    Hello Nortel Experts, I have one problem with voice mail service - callpilot. the configuration is: PBX - opt11 5.00W+ CP - 04.04.04 and symposium - 6.00.00 The voice mail DN is 199, but the callpilot is not responding, it is just ringing... Yesterday I've tried to restart CP server - and...
  18. mmxmaverix

    Problem with re-creating extension - SCH0369

    Hello, customer has deleted one extension. when I do PRT: DN xxxx DATE PAGE DES NO ACT SINCE NO DATE NACT If I want to re-create this extension on some free TN I'm getting error SCH0369 (Function conflicts with existing call arrangement.) At customer's site there is CCMS, but...

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