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  • Users: banesong
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  1. banesong

    Schedule Automatic transfer off premise

    I need to be able to automatically transfer calls coming in on one of four trunks off premise based on the night service schedule, or based off of another schedule. 805-807 are not in any groups, and are assigned as private lines on more than one phone. 808 is assigned to an auto-log off hunt...
  2. banesong

    Set Night Service to transfer

    I need to set night service (group 771) to transfer to extension 599 when active. During the day, I need group 771 to transfer to the intuity where it hits the auto-attendant-routing table. I have set 599 to go to an offsite number. Currently, when I set the auto-attendant-routing table to...
  3. banesong

    Forward Trunks to external number

    I have a helpdesk line that we need to forward to an external Service at set times. It is a two way trunk. I have a three part question. How do I make it so that it forwards to this service after a set number of rings. Second and third questions would be how can I schedule this to occur at...
  4. banesong

    Outcall Notification

    I am trying very hard to get outcalling to work for a Intuity/Magix system. As far as I can tell, the outcall settings in Audix are correct, but it will not process the outcall. Any suggestions?

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