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- Users: r0guespear
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CM6.0 and Session Manager
Hello, We currently have CM 6.0 installed and are undertaking a project to integrate a 3rd party IVR solution (Voxeo) into this. We have now involved our Avaya BP as we need them to provide Session Manager (we do not currently have this) and assist with the SIP integration between the two...- r0guespear
- Thread
- Replies: 3
- Forum: Avaya: CM/Aura (Definity)
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Routing internal calls based on location
Hello, We have CM Aura 6.0 and several buildings set up as different locations and network regions. At each site we have teams of first aiders. We would like to have a single number to be called (6999) from any site that would deliver to a coverage answer group at the site the call was made...- r0guespear
- Thread
- Replies: 10
- Forum: Avaya: CM/Aura (Definity)
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Force Network Region to ESS
Hello, We have an Avaya AURA CM 6.1 system installed at Office A with an ESS located in office B. Office A is in Network Region 1 and office B is in Network Region 2. We recently experienced issues with out network provider which resulted in poor connectivity between the 2 sites with call...- r0guespear
- Thread
- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
