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CICS with a Flash. Customer wants to use message notification to call an I/C when messages are left. Is there any way to control the time interval that between attempts by the VM system to call. Sometimes they are very busy and the VM system keeps calling them every 5 mins. and they would...

I had set up an INFO mailbox that I use within the AA for address, fax, etc. information and now I can not change the password or delete the MB any suggestions?

Set up and English and Spanish AA platform. I assigned the Alt to Platform 2 but when it plays the prompt that says "One Moment Please" when the call is transferred it says it is Mandarin. How do I change that to Spanish?

Is it me or is it like digging for gold trying to get that small plastic cover off fro the CICS carrier? I use a screw driver but I seem to damage the plastic. Any suggestions?

Is there any other devise out there that I could use on a MICS that will function just like an ATA. Is there a generic ATA for example that will work just the same?

ANyone know what big advantages there are to ACS 8.0?

Does this CICS model provide CID first on the displays before the ext. users answer their calls? I thought I heard that all CICS units provide this feature regardless of the SW version and that only MICS provides this as of 6.1.

Customer with MICS 4.1 and I just installed 22 CID cards for them. Is it correct that CID will only be displayed before answering at only 1 station and that any one else answering will see the CID info after they ansewer the call? If so how do configure the one station ( the recp ) so she see...

Hi I have a client who bought a property and a Definity came along with it but the PW that is posted on their notes to access VM Admin is no longer valid. Can anyone help me with this?

I have a client who is using a door phone and wants to add a device to actually open the front door via a door buzzer or door strike. Is this possible and if so what is needed. Will a lock smith be needed?

I want to be able to have an ext. start to ring on another ext. set after about 3 rings. The dept. head wants to know when the front office is not answering so he wants their ext. to flash on his phone for a short time and then if the front office does not answer to not only continue to ring...

I have a customer that has an old Definity system. They are using it for a motel. They are having a few problems with and I am not opposed to overhauling it and maintaining it so they do not have to spend the money to replace it. Right now it keeps rebooting and locking up. My question is is...

What is the benefits of using a M3904 instead of a M2008 or M2616?

I just picked up a lot of 2008 and 2616 the housing is in great shape all the 2616's work but most of the 2008's will not work. They are either dead or just the indicator's work but no hands free or program button will work. I get dial tone but it will not hands free. I am using them on the...

What is the difference between the ATA ( Meridian ) and the ATA2?

Have a client that is a call center and has a MICS with a Flash for voice mail. They are a call center and they want to answer their callers and then transfer them to a recording to play regarding their services and products. After the caller hears the announcment they want the caller returned...