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Sometimes on some machines for reasons unknown, when users exit GW the process keeps running and you need to kill the process or reboot the machine before you can start GW up again. How can this be fixed without a reboot or killing the process?

I have a user who has just started having a printing problem. The first time he prints an email it prints fine. But if he needs to print it again, parts of come out garbled and a one page email prints on 11 pages. If you use the View feature it the email becomes garbled also. I have done...

I have a user who has been plagued by D109 errors. I uninstalled GW, cleaned the registry and reinstalled, but it made no difference. I had the administrator run maintenance on her account which made no difference. I suspected it might be her profile and gave her a new one. Problem still...

I have a blind user who relies completely on keystrokes. She has been requested to start using the "Priority" feature by her supervisor. I have checked the Novell site and other sites but have not found a simple keystroke solution. I have developed a cumbersome method but was hoping for...

I have a workbook containing 3 worksheets. The first worksheet is an "input sheet" (raw data, a couple of columns of numbers and two columns of text (one of those columns has wrapped text). All cells in the other 2 worksheet are linked to the first worksheet with absolute cell references for...

Using GW 6.5.7, the address book is set at “Name Format” -- show first name then last name and it is sorted by First Name. An Address Book has been selected and is displayed; the “Inside” box is set at first name. When you type a first name in the “Look For” box, it goes to the first person...

I have a user who compiles/edits technical manuals from many sources. Every once in a while, there is a problem with symbols printing out the same way they appear on screen. This time the ? (less than or equal to) and the ? (greater than or equal to) symbols appear correct in the document and...

I have a user who would like to change the font on folder names. She extensively organizes her Cabinet with "parent" folders with "children" folders under them. She would like the font on the parent folders to be bold or a different color or something to set it off so that when she has them all...

One office needs to track all new bills introduced in the state legislature each session. Several years ago we created a spreadsheet with three worksheets. The first worksheet is called "Input" and data is entered in there from whichever (House or Senate) introduced it first(there are companion...

I just created a shortcut on the desktop to a mapped network drive on the desktop. This time, instead of coming up with Open or Explore as the default choice it comes up with Search as the default choice and will only bring up the search dialogue box. I tried several different methods of...

Everyday, many times a day, I need to use the "Run As" command for two different programs. On my previous computer, my admin account showed up as a choice in "The Follwing User" dropdown box. On my new computer it is no longer there. How do I add my admin account to that list so that it is in...

How would I write a formula to enter Today's date in Column L when a number is placed in Column M? What I want is when I enter mileage in column M, Excel will automatically put today's date in column L. I do not want the date to change each day, just when I put a mileage in the first time.

Sometimes people choose nondescript subjects for emails I want to refer to again. Is there any way to change the subject to something descriptive in your own mailbox?

Recently on some machines set up with Windows XP SP1, Office XP SP2 and GW 6.0.2 we are noticing a problem with the address book sort. You can set up the address book Display Name Format to be sort on last name. In the address book, the last name is underlined indicating it is sorting on that...

When you Right Click on a file you can choose File Sendto. I have added the path c:\novell\groupwise\grpwise.exe to that list. The GW client opens just fine, but I would like it to open a new mail. Does anyone know what needs to be added to this path so that it goes all the way to a new mail?

When you click the Forward icon on the toolbar while in Viewer, the only choice you get is "Forward as Attachment". How can you change the default to be just Forward?

A user had an archive on their network drive. Then they got a new computer and created an archive on their local drive. Is there an easier way than unarchiving one and then archiving it to the desired location? Can one be copied into the other?

I am not sure what the technical names are to identify the two parts of the Help Screen. One side has the tabs for Content, Answer Wizard and Index. That side is regular and looks good. The right side which contains the help data is so small I can hardly read it and there are no scroll bars. How...

I have a user who would like to make "Print attachment from associated application" as a default so it does not need to be clicked each time. I looked in Knowledgebase and saw you could do that in the 16 bit version. Can it be done in GW6?

When a user clicks View/Headers and Footer his screen changes to the Outline view on the left and reduces the size of his document. When you make the document full size you lose the Header and Footer Toolbar. It only happens on his computer. When I open the same document on my computer it acts...