Is it possible to do mixed paging with IP office 500v2 analog station port and UTI Paging adapter. I have tried every post and cannot get but one to work at a a time. Either speakers or phones.All help will be greatly appreciated.
Greetings,
Has anyone had an issue with the BFT/MFT on a BCM450 concerning external paging stopping working and eventually the MOH stops.
Thanks in Advance,
PDL123
I am logging into a BCM 400 with 3.7 software and when I try to launch the call pilot browser I just get main menu and logout. In the left navigation pane it has call center and no other options. Thanks for any info
PDL123
I have a Customer that wants to have all incoming calls terminate on all of the phones in the office. I built a hunt group in the CM ahd had the vector to terminate to the DN, but no ring. Has anyone had a similar challenge.
Thanks,
PDL123
I have a customer with 3 locations. Their carrier (XO) has installed a MPLS circuit at the main location which carries all of the DID's for the 3 locations. I have set up 4 digit dialing between the locations and that is working well, although when I program a target line on one of the remote...
I am trying to program new did # on an existing systems, Although when I program the rec'v digits on the target line it gives me an error that the DID 36xx is invalid:
any ideas would be appreciated.
PDL
I have Cs1K rls 7.5, it has been brought to my attention that the corporate directory is not working. It is set to use the CPND data. Any solutions would be greatly appreciated.
Thanks,
PDL123
I have a customer that just cutover from definity to IP Office. They reused some of their 6408D+ sets, we have had several of the modules go down intermittently. I am aware that the sets are not supported by Avaya, just wondering in anyone has had the same problem. If we unplug the 1st 5 ports...
I have a customer with a 2210 WLAN handset. I cannot get it to come up. The WLAN 2245 controller is on an SRG in another location. This is a replacement for defective set. I have it set for partial DHCP only after looking in the docs I have available I cannot be sure of what the port # should...
I have a situation at a customer site where they have approx 200 agents, they have CC7 and I have three tn's that will not Aquire. I have dacr in load 48 outed the TN, disabled and re-enabled. Any info would be greatly appreciated.
Thanks,
PDL123
I am experiencing a problem that when I try to login to 2 of my accounts both CS1K's from the virtual terminal in element manager, I get only the first character echoed on the screen and the prompt keyboard interactive authentication then password. The customer can login from their workstation...
Is there any way to program a button on a set that would allow a user to change the time on the system. Any info would be greatly appreciated.
Thanks,
PDL123
I am trying to implement TOD scheduling for a collection agency. They need 4 seperate time of day schedules, 1 for EST,1 for CST,1 for MST, and 1 for PST. The TODS in the ESN data block only lets me schedule a consecutive 24 hour period, ie: 8:00 to 8:59 (TODS1)
9:00 to 9:59 (TOD2)ect.. not to...
CS1K: Two PRI's in 2 different cabinets same route, route set for LIN although when dialing out it selects channel 23 on the 1st PRI and uses all channels for (acending for incoming) and (decending for outgoing) and the rolls over to the 2nd PRI. Any info would be greatly appreciated. Thanks...
Has anyone ever seen his error code on an SRG400, it caused our SRG to reboot and it states that the error is critical.
ResourceMediaController::(OID=0x817490f0) Codec and/or frames per packet mismatch.
I am trying to restrict NPA's to certain times of day, I have turned on the ETOD in the ESN data block only I cannot change the times in the TOD. Any info would be greatly appreciated
I am connecting Viking c-2000b doorphone controller to a analog port on IP Office 500. I programmed a short code of *83* to be a direct dial hotdial, I programmed the short code on the analog user but can't get it to dial when I go off hook
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