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  • Users: symhelp
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  1. symhelp

    HP print driver issue

    We just resently switched our print servers, we were on windows 2003 and moved to windows 2008x64. i downloaded the windows 2008 x64 & 32 print drivers for all our printers. Some i had to use a UPD because it wasn't available. I originally downloaed the pcl6 driver but now 3 different hp...
  2. symhelp

    Call Redirection by Day

    How to you change call redirection by day. What do the n's? mean when do you enter when you get to DAY 0? CRDAY (NO) YES Call Redirection by Day - DAY0 n n n n n n n Days for day option 0 for which alternate treatment is given I was trying some things and now when i print rdr in ld 15 this is...
  3. symhelp

    who is using different cfns

    Is there anyway to find out what sets are using the differnet cnf's? i want to change one but i'm not sure which one to change, depending on how many sets are using it. thanks!
  4. symhelp

    setting up network that has fiber run & netgear switches

    I"m having some problems with setting up our external network. We have a Cisco ASA5505 which has dhcp enable and gives out ip address as we don't have a dhcp server, it's a small network just going to be used for wireless. I then have a Netgear ProSafe 24-Port Gigabit PoE Smart Switch- Switch...
  5. symhelp

    call forward to external extension certain times of the day

    I'm going to be working remotely and want my internal extension to be forwarded to my cell phone. I only want this number to be forwarded 8:30 to 5 and i don't want someone inside the building to have to do this or open our pbx up so it can be down remotely. i was reading about call...
  6. symhelp

    new subdomain only works externally

    we have a new subdomain website - blogs.domain.com. this subdomain is being hosted externally. we had to request that the company that manages our dns records add ns records for this new subdomain that would point to the site that is hosting our new subdomain. so our new subdomain works...
  7. symhelp

    deny dns traffic to the Internet except to specific ips

    Is there a way to restrict users from being able to use other dns servers other then the one the receive thru dhcp via an asa5505? I'm using a dns filter website and want to force people to use these dns servers. There isn't any domain controllers on this network so i can't restrict changes...
  8. symhelp

    TrendNet Fiber Converters installation problem - please help

    I purchased 2 1000Mbps TX to 1000Base-SX Fiber Converters, TFC-1000MSC. Our fiber line has the old ST connections. So i purchased 2 1m Multimode ST/SC Patch Cable for each end. I plugged both network cables into 1000Mbps switches and i get nothing. the Link/Act is not lit up at all. I made...
  9. symhelp

    need recommendations & explenation of fiber connection

    We currently have a fiber connection that runs from the front of our building to the back of it, the run was too long for ethernet cabling. we have Tx to Fx ST converters. question i have is the network cable that comes from the converter box to our cisco switch is programs to handle this...
  10. symhelp

    Miran Channel ?

    I don't know much about the miran card but we have 8 channels 0-6 are currently assigned. We currently have 3 recorded ran messages and are assigned as follows: 0,1,2-ran1, 3,4-ran2 5,6-ran3. We wanted to add an additional ran message but seems we are out of channels. I'm not exactly sure...
  11. symhelp

    VPN - only 1 user from external office can connect at a time

    I have an ASA 5510 and use the Cisco VPN Client. We have an office that has 2 users that VPN to our main office. This has worked fine for years and now for some reason only one of them can VPN to us at one time. I tested this at home and found the same thing. seems as though it thinks both...
  12. symhelp

    VPN client only alowing 1 user from from an office to connect at a tim

    I have an ASA 5510 and use the Cisco VPN Client. We have an office that has 2 users that VPN to our main office. This has worked fine for years and now for some reason only one of them can VPN to us at one time. I tested this at home and found the same thing. seems as though it thinks both...
  13. symhelp

    How to reset Cisco 1720 router to factory defaults

    I don't know much about this router but it's not longer being used and would like to reset it to the factory defaults so our configuration is no longer on it. I'm connected to it via hyperterminal. What do i need to do? thanks!
  14. symhelp

    (SCH0375) DN type conflicts with input DN type.

    I'm trying to create a new phone with a new DID i ordered from the phone company and I'm receiving this error: SCH0375) DN type conflicts with input DN type. I saw a similar post regarding this error where someone suggested: LD 11 prt TYPE: LUDN Cust: 0 enter the first 2 numbers of the dn...
  15. symhelp

    building a M3904 ACD phone thru TM

    I'm trying to build an ACD M3904 phone thru TM and need some help. I'm referring a print out of an existing phone build but keep getting an erro when it gets to the Key 0. This is the error: Prompt: KEY Response: 0 ACD 4000 1023 Error Code: SCH0205 (SCH0205) Input out of range. I'm not...
  16. symhelp

    Error: SCH5070 The number of ACD Agents/Supervisors in the system ....

    I'm trying to create 8 new ACD phones and when i went to transmitt the first new phone i received a message "SCH5070 The number of ACD Agents/Supervisors in the system is greater than the limit. You may need new disks with new ACD Agent/Supervisor limits." We have licenses for 48 ACD licenses...
  17. symhelp

    need help setting up new queue in Symposium Express 4.2

    So I'm new to this and i'm trying to figure it out myself and have hit a roadblock trying to setup a new queue in symposium. This is what i've done so far: I created a new CDN in our switch, aquired it in Symposium, created a new skillset in Symposium for it, ran thru the treatment wizard...

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