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Hearing silence when using wait-time hearing music
thread690-1319995 I'm having the same issue as the thread above. I have a gateway G650, with an analog card: 01A06 Analog Line TN793 B 000018 <24 ports> I have one music source. The music source is for hold music and references a port on the analog card. 1: music Type: port 01A0621...- jalseneca
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- Replies: 5
- Forum: Avaya: CM/Aura (Definity)
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Trying to avoid multiple RONA VDNs and RONA vectors
I have an Avaya PBX with CM 3.1. Here's my situation: 1. I have callers calling into different numbers as we often work under different brands, toll-free numbers and so on, and want to gauge effectiveness of each. 2. I redirect those calls to a queue (actually, separate queue per incoming...- jalseneca
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- Replies: 0
- Forum: Avaya: CM/Aura (Definity)
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Default outbound caller ID
We have an Avaya S8500/G650 setup. My stations all have a default outgoing caller ID (xxx-xxx-0150). Where is that set? Does the circuit provider set that, or is it a setting in Avaya - if Avaya, how do I see it/control it? I've often used public-unknown-numbering to control the outgoing...- jalseneca
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- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
