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I have an issue after an upgrade from R9 to R11 nwith the caller ID names not being controlled by the SIP trunks "Name Priority" from directory? I tried both setting the system> telephony to directory and the SIP Line to directory and both, but it still gives me the trunk info... Anything I'm...

I need to disable sip options on an ip500v2 with R9.1. Does anyone know the nouser source? I tried it with SIP_OPTIONS_PERIOD=0, but it’s still sending options to my carrier. Jeff "the phone guy" ACSS-SME APSS-SME www.bluestartelephone.com

I am now changing out a customers IP500v2 for the second time in 2 weeks because WAN port is blown up.... It is plugged directly into a Comcast modem. Has any seen this before? Any possible ways to know why? Jeff "the phone guy" ACSS-SME APSS-SME www.bluestartelephone.com

I'm looking into setup with Skyswitch, so i can control my own SIP trunking, and start to build a base on hosted. Has anyone dealt with them and even know who they are? Jeff "the phone guy" ACSS-SME APSS-SME www.bluestartelephone.com

I haven't done this in ages, but how can I set up a short code that give me system dial tone to access outbound dialing from a remote Free PBX system connected thru SIP? Jeff "the phone guy" ACSS-SME APSS-SME www.bluestartelephone.com

I have 2 IP500 with R9.1.10 and 9.1.6 with SIP trunks, and sometimes when they call out and get another companies voice mail and dial an extension they get transferred back in to the own system? In the monitor trace after the call is connected and they dial the extension number the to and from...

Guys I have a weird one here. My customer has an IPO R9.0.7.Someone has hack us 3 times over digital phones. The phone goes off hook and the calls go out over the speaker like a ghost is making the calls. They have digital phones, SCN, and one-X but the phones that are being used are basic user...

R9.1 VM Pro call recording after call transfer. I set up a system in VMPro for my customer to call in and with his caller id, verify them and give him dial tone to make calls out. We need this so they can record the calls in and out. I set up 10 SIP trunks with 21 DID's for the stores to call in...

I have a IPO with R9.1.6 with AT&T SIP trunks. We control the outbound caller ID name and number. I get the number working but not the name. I tried to add the name in the ARS NS3055555555"ADC COMP" but its not working.How do I set the name if the system is using the SIP tab in user to send the...

I have a customer with around 30 IPO and CM sites that are connected with SIP trunks, a few in SCN and some H323 trunks. They want to create a central directory system for all the sites so they can see all the users extensions. I know there has to be away with LDAP or another solution. Does...

I got some 9611G sets with SIP firmware preloaded on them, I assume for CM/Aura. I pointed the phones to my HTTP server with the correct 96x1Hupgrade.txt and the correct tar files, but nothing seems to have changed. I have played with the setting in CRAFT but no luck getting the IPO H323...

IPO R9.0.7. When I connect to my systems with Manager to the SCN I see all my systems. I can connect and make changes on each individual site, but SCN access to user, group and user rights tabs are grayed out? Does any one know what I am missing here nin my settings? Jeff "the phone guy"...

I'm looking into partnering with CoreDial, does anyone have any experiences with working with them? They have a pretty interesting model for dealers. Jeff "the phone guy" ACSS-SME APSS-SME www.bluestartelephone.com

I have a system with 9.1.0.437 using Nextiva SIP trunks. Everything works fine except sending the originating caller ID on call forwarding and twinning. Any one every use Nextiva and has this working? Jeff "the phone guy" ACSS-SME APSS-SME www.bluestartelephone.com

Is there a known issue with setting up a SMTP server for voicemail to email on 9.1 application server? I keep entering the info and then I press ok to save it, then i restart the vmpro services and it disappears. Is there another way to enter the SMPT settings with App server other then in VMPro...

Is there a way to setup a hunt group that calls multiple cell phones at one time and disconnects the other calls after the call is answered? Jeff "the phone guy" ACSS-SME APSS-SME www.bluestartelephone.com

Hi all... I just upgraded an IP500v2 from R9.0 to R9.1. , we are using Level3 SIP trunks. They do a lot of external call transferring. With R9.0.3 no issues. Now with R9.1 they press transfer 9 + N and nothing happens... they go back to the caller and try again, the transfer works! What is the...

I'm trying to create a short code to pick up page all group for single line phones for a customer. On the 9508 and 9608 sets you get a "Answer" button appearance to connect you to the paging caller, but can't seem to get the slt phones to work using call pickup group or any other feature. Any...

I need some help with setting up Distributed VM R9.0 on Win Server 2012. Any one know how to make this work properly contact me. I'm willing to pay for the help. Jeff "the phone guy" ACSS-SME APSS-SME www.bluestartelephone.com

I have installed SC on a windows 7 and 8.1 machines, disabled the firewall settings in windows 7 and 8.1, and still the Directory Entry Properties are greyed out so I can't make changes. I have complete BLF and I can see the vm message status and FWD status in the BLF Group pane, everthing...