Hi Guys
Does anyone have an idea if the SIP credentials provided by the SIP provider is compatible with the Avaya System/Session Manager?
If yes, where can we input those credential in System Manager?
Thanks
Gimo
We have installed One-X portal to our client and all of the features is working fine except for the reason codes. When the agents sets their status to Busy Not Available they could not select the drop down of the reason code in One-X portal. All of the Agents are using IP Office Softphones.
My...
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