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  • Users: JimHilton
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  1. JimHilton

    Wow, it's been a while. How to view active parked calls

    Hey all, I've been out of telecom for about 5 years and have forgotten more then I'd like to admit. I've got a parts desk job now and we've got a mitel setup. Not sure what the controller is, but the sets are 5330's. It's a small shop, 4 parts taker sets and a couple sales extensions. The...
  2. JimHilton

    Trying to get an ncp500 to dial into tvm50

    Hi, I've just installed a NCP500 and a TVM50. I have a free DLC8 and I am racking my brain on how to connect 1-6-1 (the dlc8 card) to the TVM50. I understand that pins 3 & 6 on the ksu are t/r and on the tvm50 2 & 3 should be as well. When I go into programming I get a "Fault" on ext 117...
  3. JimHilton

    Inconsistant RJ45 crimping issues

    I have LAN'd up a few houses over the last weeks and am getting call backs for no connectivity on the hardwired lan. Using a lan tester I am discovering that many of the crimps I have made are botched. There is no pattern, just random wires not getting crimped. I had no problem before so I...
  4. JimHilton

    SX200ICP 5220 ext 110 died, how to make another 5220 take on attributes of dead phone

    Hey all, had a 5220 bite the dust on ext 110. I am trying to get another 5220 to take on the attributes of the previous phone but I can't figure out how to do it. I believe that I need to change the old MAC address to the new MAC address of the replacement set, but I can't find the form to...
  5. JimHilton

    Trying to find a terminal block that takes one line from CO and allows you attach multiple lines to

    Our phone guy put in this great little terminal block that took the main line from the CO and allowed us to attach several single line phones in the house. Too get a better picture of what I'm talking about, it would be the same as if you took the CO and the extensions and just attached all the...
  6. JimHilton

    Mitel 3300 "work sheets"

    Hi, somewhere I read that the 3300 can have its programming done via "work sheets". Is this so? If so would they be a .CSV file that is uploaded to the system? I have been extracting buckets of info from the ole 200 for the VAR we are going work with and if I can save him a few steps that...
  7. JimHilton

    Upgrading to Mitel 3300 Question on MoH "box"

    Hi, I am working with a VAR that is not local, and trying to give him as much info as possible about our old SX-200 in prep to switchover to a 3300 In describing the MoH at our office, I use a computer sound card that plugs into a little box on the wall that is about 3 inches square, and has a...
  8. JimHilton

    SX 200 ICP Enable caller ID before callee answers phone

    Hey all, I've got a person in COR1 that when someone calls him it shows his DID. When he picks up the phone then it will show the caller ID. In my COR15, I see the calling party's CID before I pick up the phone. So I'm lead to be there is something that needs to be changed in the COR of...
  9. JimHilton

    sx200 icp - how to change the direct page from a "ring" to a "ton

    Hi, On my work system, if I do a direct page, dial the extension, it will make the extension ring once and then you can speak. On my home system however, if i do the same operations as above, it will make a tone noise instead of a ring. I can't figure out where to change this. Any ideas? Thanks
  10. JimHilton

    SX-200 ICP I konw I should know this but.

    Recently i've been bombing the shop with 4025's on a mission to terminate all 4001's. To give me idea's, I've asked the people who get the sets to play with te superkey and ask if they can have that feature, how does it work etc. In some cases, I've found that some commands might not be so...
  11. JimHilton

    Novell's "TID" builder/knowledge base

    I have always liked the way the TIDs are presented and was wondering what novell uses to make them. Is it some kind of website or a standard form? Any info would be most appreciated. Jim
  12. JimHilton

    SX-200_ICP_5.0.1.11 HG Line won't pickup unless ringer is enabled.

    Ok heres a weird one. We have ext 112 going to a hunt group. I made another set part of that hunt group, but when a call came to both sets the ringing was far too loud. So I got into CDE and turn the ring of none. Now when both sets get a call the set with the ringer turned off must select...
  13. JimHilton

    SX-200 ICP Embedded Vmail

    I had a question from one of my staff asking if they delete a message can they get it back. From listening to all the prompt/options it appears there is no way to bring a toasted msg from the dead, is that so? Thanks!
  14. JimHilton

    What "format" are the vox files on the 3300?

    These are the options my .VOX prgram gives me and are the voicemail ones indexed? Sound Family: Bicom Dialogic Dynamic Technology IBM ITU-CCTT Natural Microsystems NewVoice OKI Raw PCM Rockwell SCII Sound Designer 2 And what is the sound Sampling Frequency? Thanks
  15. JimHilton

    Centigram Model 70 AT case Vmail system.

    I know this system is obsolete? but I fired up the ole box and it fired up just like it use to. So for some fun I want to connect it to my sx200. it has 2 6 (or 8 port) ISA cards but from the quick reading about it, do you have to connect those ports to a DNIC or an ONS card? I know the 200...
  16. JimHilton

    Can't surf to Mitel 3300

    Hey all, I fired up the ole 3300, and i've reset the IP etc but I cannot seem to get the web maint screen show up. I'm using winxp, IE6 the very first time i connect, a box came up warning me that I may be connecting to un unsecure site, I checked the don't tell me about it box. Now I cannot...
  17. JimHilton

    Mitel SX-200 Sys ID Chip

    I bought a box of various goodies from a fellow who had some mitel and computer stuff. In the box i found an unopened sysid chip. There is no MOSS code for it however, so is the thing useless, or is there a "basic" level of functionality without a code? Thanks!
  18. JimHilton

    Mitel SX 200 NSU Baud Flow Control Info

    I'm trying to connect to this NSU via the maint port on the front. I can't seem to get a screen. I've tried a straight thru and null, various baud rates but I'd like to get confirmation on if a null or a straight thru cable is needed. Thanks!
  19. JimHilton

    Lost P/w for "older sx 200" (assuming non ICP)

    My peer in Vancouver has has asked me to help him with doing maint on 2 200 systems there. 1 can we have the p/w for it and I maint it, the second one at another location has no more maint contract and he was never provide (or didn't ask) for it. Anyhow I know it considered a bad omen to ask...
  20. JimHilton

    SX-200 ICP Menu Tree configurations & limitations

    Hey all, I'd like to make a "help desk" type thing and I thought about using a menu tree that can: dial an internal extension (checked - OK) dial a speed dial to call outside of building. (doesn't seem to work) and to make one of the menu tree numbers possibly ring into another menu tree for...

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