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Hi Every One, Any one installed this loadware version in MGC before?if yes.did you face any problem with this version? (DSP1AB01,DSP2AB01,MGCAAA05,MGCBAH09,MGCCAM06,MGCFAA14, MGCMAA07). I used the loadware comparison tool and get the delta file. (T1E1AA19.LW) how can i install it...

Hi Every One, Any one installed this loadware version in MGC before?if yes.did you face any problem with this version? (DSP1AB01,DSP2AB01,MGCAAA05,MGCBAH09,MGCCAM06,MGCFAA14, MGCMAA07). I used the loadware comparison tool and get the delta file. (T1E1AA19.LW) how can i install it...

Dear All, Any ony passed the exam 920-164 as am planing to get this certificate.any one can assist me?? Regards, Emam20

Hi All, we have a networked call center enviroment.we have 4 call centers in 4 locations(A,B,C,D).we have NCC & CC 6 paltform in site A ,Primary License Manager(active) installed in the NCC.we have secondry License Manager in the CCMS server of site B. can any one assist me in calrifying...

Hi All, I have IP phone type 1150 in the call center(CS1000 E Rel 5 and CC6).does any one know how can i use the speaker of this type of the IP phone?? I attached USB keyboard to the USB interface in the left side of the IP phone and tried to use the USB keyboard function keys during the...

Dear All, I have many call center sites(Contact Center 6),when i change the agent priority in the skillset,it doesn't take effect till the agent change his state(logoff and reloging or MSB or....etc). is it normal?? if yes,can any one send me official documents from Nortel prove this...