Search results for query: *

12.3.78 Reports stopped running this morning. Any time I try to run a report (any report), it stops responding and the only way to exit is via task manager. Any ideas? Thanks! bt

Good evening. I have an Aloha QS system, CFC Local, 12.3.x. I need to apply a 2.5% surcharge to all items. I have built the surcharge, but can't figure out how to apply it to items. I looked at using the Service Charge on each Order Mode, but it will not allow me to enter 2.5 in the percent...

Aloha 12.3.x, same version at all sites... I have a major menu update coming up at four sites, and I'm wondering if I can do the following: do the update at one site and refresh, then grab the changed dbf files out of NEWDATA, move them to the other sites, then un/reinstall CFC using the...

I have a former customer that is running Aloha 4.2 in a couple of locations. He contacted me because the person that used to support his system(s) died last year. Apparently, with 4.2, there is an issue that occurs after the end of the year where the system never completes EOD, so all data for...

I have a store running Aloha 12.3.57, Manager 19.3.2.3012. I have one employee (a bartender with manager access) whose name does not print on kitchen or bar chits. All the other employees with like Job Codes and Access Levels print on the chit, just not this one. I'd appreciate any help...

Good morning. I'm trying to help a new District Manager learn how to add back office employees in NAM/CFC. She is confused as there are to different version of how this is done, one using the Back Office Security tab in Maint/Labor/Users, and the other using Users in Maint/Labor. My question -...

Has anyone tried to manipulate the Aloha/NAM/CFC database in SQL using SSMS? We often have a lot of changes to make across multiple stores, and frankly, doing them one at a time in the GUI is time-consuming. When you make a change in the GUI, does it write it to SQL, and the refresh pushes it...

Aloha 12.3.x I have been tasked with adding 265 employee house accounts. In an effort to do so quickly, can I unload the NAM DB, import the file into the HOUSE.dbf, then re-import the data? I'm not looking forward to keying these in one at a time! THanks! bt

In Reports/Reprints, we've always had the ability to Output to Screen, making searches through many hundreds of tickets for a specific item pretty easy. The option still appears, but even when selected, when a user tries to create a report, they are presented with the "Select Printer" dialog...

Aloha 12.3.x Good day. We are getting ready to reopen one of our restaurants. FOH is running fine, DOB looks good, able to clock in, enter orders, etc... BOH, when you attempt to open NAM, flashes the login screen momentarily, then goes away. CTLSVR is running, and I've rebooted the BOH...

I'm having an issue with logging into EDC - it says the password has expired, and to change it in NAM and then refresh. The password changes in NAM, but EDC says the new password is not valid. I've tried changing the password in NAM using File/Change Password, as well as changing it in...

Good morning. We are new to Macola 10 and Synergy, having migrated from Progression at the beginning of January. We also moved payroll in-house at that time. When we did the initial data migration, the contractor that ECi assigned to us had us enter all of our employee information into...

Good afternoon. I saw mention in the forum of a program called lanachange. Unfortunately, it doesn't appear in either a search of the forum, or of the internet. Does such a beast exist? I tried going to Ross's site (he is the one that talked about it), but the site appears to be down...

AM 12.3.72, NAM 19.3.2.3012, EDC 14.1.20, WIN10 I'm having an issue with EDC. At this site only (I have several others configured the same way), every time I stop EDC, the edc.ini file is replaced with the default. Anyone seen this happen? Thanks! bt

Good afternoon. I replaced an Aloha server that had failed; installed 6.7.x,them NAM, then upgraded to 12.3.72. I'm now getting a failure of the instore export when refreshing. The only debout that seems top log anything is in .\CFC\Log\CFCInstoreService20190918.log, with the following...

What is the correct way to get rid of the "POS and Finger Print Scanner versions are incompatible" error message? New NAM 12.3.72 install over the top of 6.7. Thanks! bt

I have a server that I'm rebuilding after an SSD crash; it was running Win10/Aloha 12.3.x/EDC14.1.29 without issue until the SSD with the OS on it blew up (Aloha etc... live on a separate HDD). I replaced the SSD and reinstalled Win10, then figured I might as well get a clean copy of Aloha on...

I have a site in redundancy, with one terminal stuck in fileserver recovery, and I can’t find that marker file. Where does it live? Thanks!

I'm looking at a Labor Report for the last pay period; one employee has negative tippable sales on one day. I've never seen this - any idea how it happens? Thanks! bt

Good afternoon. I have a site with 10 terminals that has been running for several years. They had a total power failure, which appeared to cause a corrupt trans.log. I was able to fix the trans.log using grind, but have been unable to take the site out of redundancy. The site is using RDF...