We have installed an IPOCC which is working as it should, no problems with configuration and call routing etc.
However am trying to access the new Wallboard feature as per the new documentation on the knowledgebase (Using Avaya IP Office Contact Center Wallboard), and trying to access via...
Am having a problem with a a TDE200 & TVM50. We are using auto attendant & custom service menus which work fine. When a caller transfers to a voicemail box from the Auto Attendant or from calling externally on a DDI the system works fine. However an [b]internal to internal[\b] call the call does...
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