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  • Users: SYCTEC
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  1. SYCTEC

    Distinguishable ring type on 3300

    Good Morning, Is it possible to set a distinguishable ring tone for a line appearance? Our hopes is that the different ring tone would help employees tell if the call was for the Customer support line or their personel extension/DID. 3300 rel 5.0 SP2 Thanks Tom
  2. SYCTEC

    Newbie with HiPath 4000 line change question

    Hello, I've inherited a HiPath 4000 and I'm now working on finding my way around simple tasks such as adds moves and changes. I was attempting to change the primary extension number on a set and hit the save button and was greeted with the following error. There is an inconsistancy in the...
  3. SYCTEC

    How to increase number of digit manipulation tables

    I was looking on adding a new dgt for a second option for a route and noticed all existing dgts were being used ( 1 thru 9). I went to create a new(#10) and I received an ESN026 error. I believe I have maxed out the number of dgt tables on the system. Any thoughts on what I need to do to change...
  4. SYCTEC

    How to remove hook flash feature from analog line.

    Hello, How can I disable analog lines used for Polycom conference phones from having the hookflash function? Currently when you hit hook flash from the set it transfers the call to the receptionist. I would like to disable this on the analog line all together. I checked the CLS on the TN and all...
  5. SYCTEC

    How to tell if B-channel signalling is on or off

    I am trying to work with my carrier to identify some sporadic PRI issues I've had the last few weeks. The carrier has asked me to confirm if B-channel messaging is on or off? Where would this configuration setting be located? Don't think I've ever been asked this before. Thanks Tom
  6. SYCTEC

    Ring pickup group extension?

    I want to create a new extension so visitors can notify employees that there is a visitor at the front door. I was thinking of having a ring pickup group so multiple extensions could answer the call if they are available. Trying to do this without adding new extension key on the phones. Any...

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