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  • Users: rtank
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  1. rtank

    DSS/BLF and Caller Information

    Is it possible to see caller information (Caller ID) on a 5340 when a DSS/Busy Lamp line rings?
  2. rtank

    "Phone App" Programmable Key

    When I try to set a 5340 programmable key to "Phone App" I receive the error message "A Phone Application Feature must be defined when Phone App Line Type is chosen." Where do I define the Phone App Line Type?
  3. rtank

    MWI Programmable Key

    I currently administer two sites, each using a Mitel 3300 running MCD 4.0SP1/10.0.1.22. Embedded Voicemail is setup at site A, and all voicemail boxes for both sites are configured at site A. I need to setup a Message Waiting Indicator for a mailbox on a programmable key at site B. When I try...
  4. rtank

    3300: Ring Group Question

    I have a Ring Group with an overflow point set to a station DN. When the ring group is not answered: -If it is an outside call to the Ring Group (via our auto-attendant), the call will return to the main auto-attendant. -If it is an internal call to the Ring Group extension, it will...
  5. rtank

    Mitel 3300 Music On Hold vs Background Music

    Hello , I have a 3300 ICP. We would like to use a separate Music on Hold (MOH) source from background music (music played over the speaker on the phone). Can this be done? If so, how? Thank you!

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