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  • Users: buscspea
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  1. buscspea

    CS1000 op11c Transmit logs on switch or OTM Server

    Strange things appear to be happening with our hunt groups over the weekend. To take account of skeleton staff on the weekend we change the hunt groups for our service lines. These are scheduled using OTM server for saturday evening in readiness for Sunday. Something appears to have gone wrong...
  2. buscspea

    Phantoms

    I have my own ideas on why phantoms are useful but im interested to hear other peoples take on them, or even the official line on why they should be used. Can anyone see the advantage in using efd, eht etc to forward to a phantom which forwards to a group hunt list (as my predecessor like to...
  3. buscspea

    CS100 Option 11c error codes

    I have a minor alarm (MN) showing on the console. Viewing the history file from ld 22 reveals a couple of errors TIM000 08:28 18/9/2009 CPU 0 % % ERR4019 500 % % QOS015 QoS warning R factor:[22.8] % in zone [1] % % AUD000 % % AUD000 TIM000 11:00 18/9/2009 CPU 0 % % ERR130 88 0 0...
  4. buscspea

    I2050 softphone with Windows Dialer

    Hi all We are running Nortels I2050 softphone version 3.02.0045 and using it to dial out from our CRM solution (Pivotal)using Windows Dialer version 1.5 through Tapi. On occasion we experience problems where by the dialer doesn't register the disconnection of calls properly and causes the PC to...
  5. buscspea

    Phantom on Meridian Option 11c with VOIP

    Hello all Please excuse the basic nature of the question, i am a relative novice trying to get away from using OTM server and pending a Nortel course i am struggling somewhat. We have a phantom set up on extension 504 which call forwards all to pilot DN 505 which is a group hunt list. Here is...

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