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I have been having a problem with my credit card batch. I use merchant link and merchant services. Since wed 10/27/2010 apparently we had a bad card on Wednesday. Since then the batches have not went through except when I manually pushed them through. Every day went through except Wednesday...

Can I use a dynamic Ip address with Micros and merchant link. The only modem Comcast Business class will give me is an smc 8014. I have reboot it every day. If I get a dynamic IP I can use a Motorola or my own modem. Better quality. They will not let us use a cisco unless we buy a class c...

Once or twice a week I get a fault on the micros control panel under database. What causes this? Is this something I can troubleshoot? What causes this? In the log it says rbdbms fault.

how do I pick up the reports for I guess it from previous accounting periods. I tried to do it from the micros security console. But it said something about being improperly licensed.

Can these be saved as a text or excell or csv file. So I can read them in a spread sheet program. Thank you.

What do I need to setup an IDN printer? Here is what happened. My printer is connected to rs232. It is not working. The first thing I did was connect this printer to the other work station and it worked. I tried swapping the cables out no luck. I am thinking the interface on the terminal...

I had an issue last week where a customer was overcharged by $140.00. The batch has been sent out. I think my mom made things worse. How do I give the customer a credit. Yes we are on merchant link. He was charged twice on the same check. My mom reposted the check. There was two credit...

What is involved in doing this? I also want to move a terminal, but this terminal is connected to my kitchen printer. When I move this I will not use the cash drawer or recipt printer. The last issue we have, is there an easy way to put barcodes of items in and keeping track of quanities on...

Steps 14 and 15 did not complete which are purging the closed checks and backing up the data base. From the log step 14 D:\micros\res\pos\scripts\backup4.bat failed returning error code 3 This is what is in the batch file DM -UID 999999 -PWD 999999 -B -K -V Step 15 Sequence # 10211 Step #...

I am having an issue printing reports at the point of sale terminal. I can print any of the reports such as the clock in report but I can't print a system sales report. When I press print system sales report it prints it next to the server which is not where it should print. How do I fix...