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Hi all, reading a similar thread from 21-04-2025 Is Avaya's support site down? I am able to sign on, however cannot download software. Anyone else having similar issue

Hi All, Is it possible to export authorization codes as a csv file from Server Edition ?

Hi All, referencing, https://www.ipofficeassistance.com/ip-office-server-edition-backup/ Following a successful backup,you are presented with the following. https://res.cloudinary.com/engineering-com/raw/upload/v1684273104/tips/Doc1_cxnek6.docx I am aware that mac addresses are associated...

Hi All, Are J179 SIP handsets supported on Rls 10.1.8 and if so, how did you get them to register? Please not that this is not for a Server Edition Using IP 500v2 control unit and POE switch. According to Avaya Support Site Tech Bulletin 225 J129 J169 and J179 are support on Rls 10.1.8

Hi all, IPO 500 v2 11.1.2.2.0 build 20 with UCM hosting voicemail and one X services. one-X Portal service will not start properly on UC Module running 11.1. Having attempted the following Solution PROCESS: Set a Default Gateway manually...

Hi All, I am familiar with Converting Pre-Recorded Name, Greeting and Announcement Files for Embedded Voicemail Need assistance on converting .c11 to WAV for Voice Mail Pro.[b] LVM Greeting Utility Tool is used for converting WAV files into the format c11. What tool or app is used for...

Hi all, Receiving this error, please see attachment. Server certificate has expired when logging in Expansion unit 500v2 unit with Rls 11.1.0.0.0 Build 237. The Primary Server is Dell 240 with IP Office Rls 11.1.0.0.0 build 237. Logging on to Primary, Server System Status works. Logging on...

Hi all, Receiving this login error : Unable to Login. IP Office is under Server Edition Manager Administration. Linux Server edition Rls 9.0.0.0 build 829 Is there a fix or solution? Additionally what is the duration time lockout that this SE Manager Administration will remain engaged.

Hi, All A. Verifying when upgrading a UCM from Rls 9.0 are the steps upgrade: Auto Upgrade:Rls 9.0 to Rls 10.0 to Rls 11.O.4.4 and last Rls 11.1 Alternately B. New install of Rls 11.1 , copy WinSCP files Accounts,Greetings,Names and Wavs C.Which one A or B ? Thanks.

Hi All, IPO is currently on Rls 11.0.4 and Voice Mail Pro is also on Rls 11.0.4 Client is currently utilizing unsupported Contact Store. Following review of support documentation at knowledgebase I am aware that the 396482 IP OFFICE R10+ MEDIA MANAGER ADI MIGRATION LIC:DS enables IPO Voice...

Hi,All Recently upgrade control unit Rls 11.0.0.0 to Rls 11.0.4.3, However I did not see the upgrade dialogue box that reflects the loading of files. Questions 1.Has anyone uncounted this ? 2.Alternatively is this upgrade dialogue box being block, by Manager or File Writer (Laptop) ?

Hi All, running UCM Rls 9.0 on IPO Rls 9.1. I can ping IPO 192.168.42.2 ok I can ping UCM 192.168.42.200 ok I can play * 17 and hear" Welcome to Avaya". I can launch the web browser pages for both UCM ,OneX portal and login successfully. However I am experiencing connection issue on the avaya...

Hi All, recently visited ip office knowledge base and found documentation for release 11. However at Avaya support downloads cant find anything for release 11. Question, when is due out and if it is out is there a link ? Thanks All.

Hi All, Trying to downgrade UCM V2 iso files from Rls 10.0.0.5 to Rls 9.1.9 via Web Manager however receiving error transfer operation failed. See Attached document. Also tried downgrade via USB however in System Status Application click USB Boot tab is not showing up, The start up and shutdown...

Hi All, In search of software downloaded copy of one-X Mobile Preferred for IP Office • Google Android • Apple iOS 9.0.0.0 build 8983 1.2.3.429 and or any release in the 9.0 family. Tried Avaya Support ,found only 9.0 Flare for Windows.

Hello All, Voicemail pro not in sync with IP Office Rls 9.0.7 Changed the password in Security Settings. Under Administration -> Preferences -> General (or press F9). First tab, 3rd row... Voicemail Password . However this is greyed out. Unable to change. Please note VM Pro reside on Virtual...

Hi all, Help with FK 1357925404 Help needed particularly with the essential edition license. Thanks to all.

Hi All, IPO release 9.0.12 Manager Admin Release 10.0 I have created two (2) H323 VoIP Trunks, example line 10 and line 20 respectively, both appear in manager. When SSA is launched only line 10 appears in SSA. Has anyone experienced this? I a missing something or is there a bug in this admin...

Hi All, Experiencing issue with outgoing sip trunk on Rls 7.0.36. Not certain if net2phone works with this older Rls. I am aware of application notes for Rls 8.1 and higher Trunk registration good. Incoming calls works beautifully. Please see attached file below of monitor trace...

Windows 10 home edition free upgrade from 8.1 When loading an application setup start out well,however will not complete (finish). Freezes at PERFORMING XML FILE CHANGES... Help!