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  • Users: edur
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  1. edur

    TBS - CALL DATABASE DON'T PRESENT ANY DATA

    May be someone can help me. I am testin a TBS - Telecom billing system.. I collect cdr, and I process it with a script (batch). All is good, i can see the information in the COLLECTION STATUS, and COLLECTION DATA... The database CDRD001 increment his with and i can see the information inside...
  2. edur

    RCC - REAL TIME WITHOUT SEE THE SUPERVISOR

    Hello: I would like to know if ther are any possibility of see the real time of a skillset on the RCC but without the SUPERVISOR.. I would like don`t see in the RCC when the supervisor is monitoring to an agent. Thanks
  3. edur

    I not receive information of the CDR !!!

    Hello to all: I can't receive CDR Information in the Data Buffering & Access. I have the Data Buffering & Access connected to the pbx and I am receiving Traffic Samples information but not information of the CDR. The idea is send the traffic directly to the TM Server, receive this information...

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