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  • Users: bixtool
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  1. bixtool

    Crosstalk

    We recently upgraded to IPO 500V2 from a 412. We have about 40 conference bridges set up in VM Pro. One of our conferences today experienced crosstalk from a conversation one of our helpdesk people was having on a 5410 phone completely unrelated to the conference. I recall a thread awhile...
  2. bixtool

    Aura to IP Office 4 digit dialing

    We will be installing a CM using VE. It will be replacing an IP Office SCN with approx 20 IP500's V1 and V2. We would like to install the core Cm and still be able to 4 digit dial to the IP Office systems before we convert them all to G430 gateways. Is the fastest way to just use the existing...
  3. bixtool

    Delta Server replacement?

    Is there a good replacement for delta server for smdr records? Looking for something simpler and more cost effective than Xima or other dev connect software, though they work great having to buy the license per site is a hard sell for a company that has 16 sites they would like to cover. What...
  4. bixtool

    Upgrading from 7.05 to 7.XX

    When upgrading from 7.05 to 7.12 it took about two hours for the upgrade to complete. We are upgrading the way we always have, clicking upgrade etc and letting it go through the process. Is there a faster way to do this with the SD cards now that we are missing? We have a handful of 24 hour...
  5. bixtool

    IP Dect upgrade

    We have IP dect set up on a 412 at 4.1.9 with seven RFP32 base stations. The system ran fine and we added seven more handsets over the last four years with no problems. Due to construction we need to add at least four more base stations and are slao planning an upgrade to 6.1 shortly. I...
  6. bixtool

    Can't break dial tone on my AT&T SB67118 4 line phone

    We have an AT&T SB67118 four line phone with two cordless handsets, we went to put a third line in it and it won't break dial tone when we try to call out. I can't find any settings on tone or pulse options in the manual. The line itself is fine since we changed it out with line one and it...
  7. bixtool

    Voicemail won't disconnect

    Hey all, we have a IP406 with VM pro at 4.2.20. We noticed that the lines are not disconnecting after someone enters the voicemail whether it be a mailbox or somewhere in a module. After a message is left and the calling party hangs up we noticed in system status that the call remains hung for...
  8. bixtool

    Visual Voice previous page

    On Visual Voice how do you go back to the previous page? For instance if I press Listen, it goes to the display where you can see how many messages you have, then if I want to go back to the first display of Listen, messages, email etc. do I have to get out and log back in or is there a...
  9. bixtool

    Alarm Notification

    IP412 on 4.2.20,VM Pro. We have a need to notify a huntgroup when one of our servers has an alarm. The server can dial out to a specific programmed number so our thoughts where to send it to a one of our DID's then route it to a hunt group whether it be via a callflow or other way. The end...
  10. bixtool

    Viking door controller on IP406

    We have a Viking C-2000B door controller on a IP406 system analog port, We have it set up when the call button is pushed it acts as a hotline using ?D so it automatically dials a hunt group. This works fine, but I need to program a 4 second or so pause between going offhook and when it dials so...
  11. bixtool

    Small Office Reboots Every 7 Minutes

    Todays Issue: We upgraded our 412 to 4.2.20 this past weekend, everything went well except one issue. One of our remote sites has a Small Office Edition connected via SCN which is also at 4.2.20. Anyway, the Small Office keeps rebooting every 7 minutes almost to the second. We replaced it...
  12. bixtool

    PRI Clock Source

    Running out of ideas: IP412 SCN with 4 sites, having intermittent one-sided conversations across SCN, external calls, and incoming calls. Replaced 412 three weeks ago, ran fine for several weeks and now is back to the same issues. Network looks fine, Avaya tier 3 has looked over config and...
  13. bixtool

    Remote Trunk Access

    Need some advice on where to start with this: IP412 two PRI's. We have the need to be able to dial into our system from a cell phone and grab a trunk to make a call back out so that we can maipulate the caller ID for a call back number. We do have spare DID's and VM Pro, just not sure what...
  14. bixtool

    Connecting sites with QSIG

    Does anyone have experience splitting an SCN using QSIG? We have 9 IP office systems networked, together they are well over the 500 user limit. One suggestion has been to put them on seperate networks using QSIG. Is this recommended and is it a smooth transition?
  15. bixtool

    Rebooting fixes issues for a couple of days...

    Here is one for everyone to chew on: Issue cropped up out of nowhere about a month ago, IP412 with two VCM 24 cards, 5 remote sites on SCN, all incoming and outgoing calls go through the 412 and are routed across IP lines. The issue is one sided calls where one end just can't hear the other...
  16. bixtool

    Voicemail off, still recieving messages

    Does anyone have a solution to this issue: Voicemail on a user is off, but if someone transfers a caller to that mailbox they are still able to leave a messsage. It is hard to explain to a customer that the VM is turned off when they are still getting message indicator lights on these phones...
  17. bixtool

    One sided call and connectivity issues on SCN

    We have an issue that just seemed to appear out of nowhere recently: IP412 with 4 sites connected w/scn. Remote sites are 3 406's and one 412 all 4.2.49501. The remote locations all go over IP lines to make outside calls. The issue is calls where the other party is conected but cannot here...
  18. bixtool

    Work around for forwarding hunt group calls across scn

    Does anyone have a work around for forwarding huntgroup calls at site A to an extension at site B without having Advanced networking, perhaps using shortcodes? Customer would rather not buy the licenses for one roving employee. Thanks for any help.
  19. bixtool

    Vm Pro Question

    We recently connected an IP500 with several other sites via VOIP, everything went fine except when I try to dial an extension at another site the VM greeting of user I am calling from picks up after about 2 rings, not the VM of the phone I am calling. Any help would be appreciated, we have had...
  20. bixtool

    IP phones vs Digital phones

    I am trying to explain to a potential customer why I would recommend putting digital phones (5410's) in an office setting rather than IP sets. Just need some input on the pro's and con's of IP vs digital. Thanks for any input.

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