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  • Users: h4ynd
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  1. h4ynd

    Call routing to General Delivery Mailbox after 2 rings

    I have lines 1-4 set to answe after 4 rings to greeting table 1 with a ccr assigned however the line is being answered only after 2 rings to General Delivery mail box how can I stop this form happening
  2. h4ynd

    Call Pilot Outbound Transfer

    I have a customer that has a call pilot 150. I have setup outbound transfer via the admin option in call pilot. (Example)- Call comes in to Receptionist caller is transfered to ext 123. Ext 123 is set with FNA to vm port 444. VM box 123 is set to forward to external cell number 499-999-9999 via...
  3. h4ynd

    Unified messaging on Blackberry

    I have callpilot unified messaging setup and working. I have a Citrix server environemnt with a BES (Blackberry Enterprise Server)inplace and would like to have my voice mails delivered to my blackberry devices. How do I go about setting it up. I have installed the Nortel software on the Citrix...
  4. h4ynd

    Music On Hold

    I have a MICS and the music on hold port is bad. What alternative method do I have to enable Music on Hold

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