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I have 2 systems both running 11.0.4 with 6 channels on each. The main system has the calls (via SIP) which ring users within a group. I have 5 users from the second site within that group who can log in/out. Every now and then the users on the second site cannot receive calls from the main...

I have configured a user to access the recordings on the Application Server. When I log into the self-administration page and try to log on using the new credentials I get "Server not responding. It may not have fully started yet. The server has been up for over 20 hours, I can log into all...

Has anybody got BLF's working on 3rd Party SIP Phones, if so how. I'm running v9.1.12.0 and 2 Grandstream handsets GXP1625 and GXV3275.

Has anybody had an issue with the Avaya Call Recorder not showing the CLI info when viewing it in the selfadmin/Recordings area but is does show on the receiving extension. https://files.engineering.com/getfile.aspx?folder=84fba19f-a019-4fd5-ad18-8d6e8d9fe6ce&file=Inbound_Call.jpg

I have a site that will be using the R10 Media Manager. I installed VM Pro on a new machine only to later find I cannot access the recordings through the users login through the IPO. I believe that I need to install the Application Server so that users can access recordings, i've created a USB...

Is it possible (and if so how) to log out a user from their phone through the console, as I cannot make changes through LD 95 without the phone being logged out.

I think that this may be a common fault but every now & then I need to reset the default collect and leave in VM Pro. I have upgraded the software but it still happens. Has anyone else have this issue and if so is there a fix?

Has anybody managed to recover a LCP card after an upgrade to 4.33 failed. I have the recovery procedure for the LCP card but i'm having issues trying to recover the card. Using Hyperterminal I send the DPSME.H file as 'Send Text file' but I don't get the LCP flashing rapidly. I did wait the...

I have an Option 11 running on Version 2121 Release 4 and i'm having trouble setting up outbound CLI. Exchange is set to send out CLI Have set up the following LD 15 TYPE: net_data CUST 0 OPT AC2 FNP CLID yes SIZE INTL ENTRY 5 HNTN ESA_HLCL 756550 ESA_INHN ESA_APDN...

Is it possible to upgrade a system that currently has v8.1 essential edition with a 9.1 essential licence not the upgrade licence?

I have a 5 site SCN. All units running 9.1.4. Every now and then two sites have issues where if I try to dial the other site, it does try and use the SCN but ends up trying to go over the ISDN circuit. If I restart both site the issue disappears. Has anybody else had this issue, or know how to...

I'm trying to change the default OSDM ports as I have a 3 system site which has only 1 ip address. I have configured 1 of the systems for a different port but I cant remember if there is another stage to change the port other than in the setup communications settings.

Does anybody know how to change the protocol used to connect the system monitor. Normal systems use UDP but I have a system that can only be connected via TCP. System running v9

I'm having issues accessing programming through the phone ** & *# is not being accepted. Web access is fine. This is my first ns700 system and I'm not too sure why I can't access it.

Am I right in saying that if I added the Common Resource module to the MCP (v4.40) in LOC2 it will enable me to send CLI to SLT extensions

Customer is experiencing intermittent crackling over SCN. site A has all 5402 and site B mostly have pots. System v6.0 However when site A dials out over site B's line there is no crackling. Sites are linked using 10Meg point to point fibre

I have just replaced a MP10 running 4.09 with an MP10a running 4.75 System has a uni card with 2 x 4SLM & 1 x 2BRI When system has the MP10a, both 4SLM's have power but no voice but if I put the MP10 back in the SLM are fine. Any ideas?

Has anybody come accross any 1403 handsets that wont upgrade. I have had 2 sites where about 4-5 handset failed to upgrade. Once plugged in they get to 17k and hang. I swapped the phone with another and that upgraded without issues (same port). Systems are V6 to v8.1 upgrade, v2 cab 1xDS8 &...

Can somebody tell me how to set up a follow me function DID goes to ext then no answer to VM I want the call to be sent to a different ext and then to that ext vm not original vm

Many of you guys/galls that are using Xima software for call recordings have obviously seen the issue regarding withheld calls. Have have you resolved this issue?