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  • Users: AKskier
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  1. AKskier

    Appear But No Ring to Hunt group member

    I've got an IP500 version 9.1. The situation is, incoming calls go to a group of sets in the front office of a school and they want to be able to answer incoming hunt group calls on all sets but they only want one set to ring. Sort of like having APPEAR and RING or just APPEAR options on a...
  2. AKskier

    MICS 6.1 TRUNK FAILURE

    Hi all, I've got a customer with a MICS 6.1 that has bombed after a recent power outage. The system has 2 t-1 cards one from the LEC and then one for some FX trunks to another system, I assume. Nobody onsite could tell me. There are also 2 fiber expansion cards and several station modules...
  3. AKskier

    5224 MAILBOX BUTTON

    Greetings all, I've got a 3300 that i recently upgraded to 4.2 and added an additional 3300 resilient controller. I tested the failover last weekend and that went well and i returned service to the primary controller. This morning I had a trouble call from the customer that the voice mail...
  4. AKskier

    3300 PAGE ALL SETS

    Hello I've got a 3300 9.0 installed in a small hospital, and the customer is asking if I can set up a button that with one touch will allow them to page all sets. Right now i have a voice call button on the sets and after pressing that they have to hit 00 to generate the page. Apparently...
  5. AKskier

    telephone directory synchronization

    I am changing out our office 3300 with release 8 software to a new 3300 MCD4.0. I transferred the licensing from the old one to the new one and I am trying to restore the database from the old controller to the new one. It appeared to be working but after a couple of minutes I got an error...
  6. AKskier

    PRAIRIEFYRE CALL ACCOUNTING

    Hi All I've got a 3300MXe 9.0.2 and I've just installed PrairieFyre for call accounting. I have it sycned with the controller and I can generate reports and whatnot. My problem is that the customer has account codes they have to enter that they have been given by their LD provider in order to...
  7. AKskier

    Changing Dual Framer for T1 Combo

    We need to change out a Dual Framer for a T1 Combo for resiliency. When we go to delete the Dual we get a pop-up of "Child node must be deprogrammed before the current cabinet can be deleted". We have deleted trunks, routes, etc. This system is not yet installed. It is a 3300 MXe 9.0. Any...

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