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Hi, Our signaling server underwent an improper shutdown, and since then the Callers list and Redial list are not accessible. Is it possible to remove these options from the phone display?

Hi, Can I remove the Caller Redial softkeys from the display. We're using a CS1000e rel 6.

Hi, I have 5 entries already in the NRSM routing and endpoints. i can delete entries, but the add option is not available. I'm in the standby database. We're using a CS1000E rel 6.0 Appreciate any help. thanks.

Hi, I need to trunk our CS1000E with a Sonus gateway at a remote site office. Does the CS1000E have native SIP trunk support? Or do I need to purchase additional licenses? Thanks. Regards.

Hi, We have a CS1000E system in our offices. There was a power failure a few weeks back, and the system restarted improperly. Everything seems ok, except there are delays between dialing the digits, and the digits appearing on the screen. Some users are also complaining that there is an initial...

Hi, We have a BCM 400 and 450, connected over H323. Extensions 1XXX and 2XXX are used in both systems. Fwd no answer, points to 2212. I want to release the complete 2XXX range, and have calls destined for that range to route to the new system that we are implementing. Presently there are only...

Hi, I have a BCM 400 4.0.2.03a at site A and a CISCO UCM 6.1.2.1000-13 at site B. Earlier the connectivity was over MPLS, but now we have cutover to VPN's over the internet. Calls were working bi-directionally earlier. Since cutting over to the VPN's (Juniper Netscreen), calls are only working...

Hi, I need to be able to dial into our pilot number which lands on our BCM, from outside, and be able to transfer to an extension on another system. We have a gateway, and the BCM is connected to the gateway over the E1's. Users on the BCM are able to dial users on the other system, with the...

Hi, We have a BCM 400 at site A, connected to a CS1000e at site B and Cisco UCM at site C, over H323 trunks. The users at site A dial 10 to route to the trunks, then 3XXX for the extension at site C. We are integrating with our Lync Enterprise Voice, over Sonus gateways, which are connected to...

Hi, I am getting an error 'user input contains invalid value' when trying to enter a destination code. Please help me resolve this. thanks.

Hi, We have a BCM 400 with an extension range of 1XXX and 2XXX. We plan to connect our PRI's to 2 E1 ports on the Sonus 2K, and from two other Sonus E1 ports to the BCM PRI ports. we've bought a DID range of 5XXX, and I'd like to route all calls to that range to the Sonus gateway. I'd...

hi, we have a wireless security switch 2382, rel 6.0.5.1 with 24 AP's. I'd like to be able to generate reports of the wireless traffic with bandwidth used and destination IP's and sites. Can anyone tell me if the WSS will support this natively, or of any 3rd party software that would help me...

Hi, I have a CS1000e with all IP phones connected to a Cisco UCM 6.0 over H323 trunks. One user on the CS1000e, complains of poor voice quality when on any calls to any Cisco IP phone. I have changed the deskphone and the patch cord twice but it does not seem to have fixed the issue. How can I...

hi, I have a site A with BCM400 connected to a BCM450 at a remote site B over h323. We upgraded our switches at site A to cisco3560 with 10GB uplinks,(all on the default vlan1, similar to how it was earlier). Now calls from A are not going to B. But calls from B are coming to A. Our PRI lines...

Hi, I am replacing my existing switches, with new cisco switches. I am considering shutting down vlan 1 and using a new vlan 5, instead. the port connecting the switch to the MPLS router, will be an access port in this vlan.I am concerned that the interface from the switch to the router will...

Hi, I have a BCM400 at our main office, with the lines to the Telco coming here, and a BCM 450 at a nearby location. The two are trunked over H323 and users can dial each other. But, from outside, when I dial the main number followed by the extension of a user in the other office (BCM450), I get...

Hi, I have an SSG-350M ScreenOS 6.0 and have configured an MIP to a test webserver in my DMZ. However, I am unable to access the test web page from the internet, my untrust zone. I tested the same server, with an MIP to my trust (internal network)zone and i am able to access the page from the...

Hi, I have setup a PIX 501 in my lab, with a static nat to an internal test server. But I am unable to browse the internet from this server. I have removed the global (outside) interface and nat(inside)1 0 0 commands. I am not able to ping 4.2.2.2 from the server, but I can from the PIX. If i...

Hi, I have a single forest X.com, with three domains, A.X.com, Y.X.com, Z.X.com. I will be installing Lync Server 2010 in just A.X.com, as the central site. Will I be able to communicate with clients in the other domains? They will also be connecting to this same lync server. Is this design...

Hi, I am looking to integrate our new Lync Server Standard with our existing CS1000E. My doubts are 1. Do I need to purchase SIP trunk licenses? What is Direct SIP? 2. and can i co-locate my mediation server on the same Lync Server? we have about 400 users and a few Polycom devices in our...