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  • Users: dclake
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  1. dclake

    Apply Licence For Aura Platform

    Hi all, I am trying to apply licences for a full Aura Solution. I have a number of Foundation Suite licences, flare experience,one-X Mobile SIP, Multimedia Messaging, Communication Manager, System Manager, SBC etc. I am a bit confused as to how to generate these. I have generated for CM or...
  2. dclake

    Change Date & Time on AVAYA Aura Midsize

    Hi everyone. I need to change the date and time (TimeZONE) on AVAYA Midsize system. Do I need to do this on each component separately or just on system platform? NCDS | NCSS | APSS - SME | ACIS - SME | ACSS - SME | ACIS - UC | ACSS - UC | APSS - SCOPIA | APDS - SCOPIA | CCENT
  3. dclake

    Authorization Codes Do Not work through GSM Gateway

    Hi all, I have an IPO setup with an E1 GSM gateway. For some reason, Auth Codes do not work through this gateway. If I use any other trunk, the authcodes work fine but otherwise the call ends with busy and a disconnect code of 28. Cause No. 28 - invalid number format (address incomplete)...
  4. dclake

    Net2Phone Trunk on IPO 9.1

    Hi all, I have just upgraded to 9.1 and my Net2phone trunk does not work. I think this was since I added a domain name for One-x mobile to work as I have all sip traffic passing through the LAN1 interface which is not what the documentation says. Does anyone have any ideas on this? NCDS |...
  5. dclake

    Meet Me Conference In 9.1

    I notice there are some changes in 9.1 about Meet-Me Conferencing. I have been playing around with this but cant make sense of it. I also can't seem to find any documentation on it. Can anyone help me out or point me to documentation? NCDS | NCSS | APSS - SME | ACIS - SME | ACSS - SME | ACIS -...
  6. dclake

    Conference Bridge Over Analog Trunk

    Is meet-me conference supported on analog trunks? I am able to get this working over my e1 but not over analog trunks. NCDS | NCSS | APSS - SME | ACIS - SME | ACSS - SME | ACIS - UC | ACSS - UC | APSS - SCOPIA | APDS - SCOPIA | CCENT
  7. dclake

    Buttons Don't Show on 9608

    Hi all, I am having a strange problem where none of the buttons I program show up on any of the 9608 telephones on a system. What could cause this? How can I fix? NCDS | NCSS | APSS - SME | ACIS - SME | ACSS - SME | ACIS - UC | ACSS - UC | APSS - SCOPIA | APDS - SCOPIA | CCENT
  8. dclake

    Configure EuroISDN E1 on CM

    Hi everyone, I am trying to configure a EUROISDN E1 but seem to be lost. When I test the board I get this: ort Mtce Name Alt. Name Test No. Result Error Code 001V3 MG-DS1 138 PASS 001V3 MG-DS1 139...
  9. dclake

    Can't Register SIP Phones to Aura MidSized Enterprise

    Hi everyone, I am trying to configure a MidSized Enterprise but sip does not seem to work. I have configured a sip user and followed all configuration documentation but the user does not register. How can I fix this? NCDS | NCSS | APSS - SME | ACIS - SME | ACSS - SME | ACIS - UC | ACSS - UC |...
  10. dclake

    Question About Server Edition

    Hi Guys, I have a quick question about IPO Server Edition. If a telephone is registered to an expansion system and the primary server is down, what happens? Thanks, NCDS | NCSS | APSS - SME | ACIS - SME | ACSS - SME | ACIS - UC | ACSS - UC | APSS - SCOPIA | APDS - SCOPIA | CCENT
  11. dclake

    IP Office Net2Phone Trunks OutofService

    Hi Guys, I have an ongoing problem with an number of systems where the Net2Phone trunks go out of service for no apparent reason. I can reboot the systems and the trunks will re-register but after some time they go down again. This is driving me crazy.
  12. dclake

    IP Office 8.1(85) Web Manager

    Hi guys, I am trying to open up web manager to register a system but it is stuck on loading. Is there a way to fix this?
  13. dclake

    SR2330 Not reachable

    Hi everyone, I have been having a strange problem with an SR2330 router in my office where the interfaces drop temporarily. I am not sure exactly what happens but we noticed intermittent drops and when I try to ping the router the pings fail. It so happens that I was near the router when it...
  14. dclake

    Cannot do External Call Transfer

    Hi Guys, I am running IP Office 8.1(85) and have had an ongoing problem for a couple of versions. I am trying to do an external (Trunk to trunk) transfer but cant. When I press the transfer key nothing happens. I can do conference calls with these parties as well as have mobile twinning to...
  15. dclake

    SR2330 Blocking VPN

    Hi everyone, I am having a strange problem where I cannot connect to any windows PPTP VPN. I get an error which says: Error 806:The VPN connection between your computer and the VPN server could not be completed. The most common cause for this failure is that at least one Internet device (for...
  16. dclake

    Incoming Calls Based on Time

    Good Day, I have gotten a request for incoming calls to be routed to certain extensions based on time. They want it to ring on one extension during work hours and another after hours. How can I do this?
  17. dclake

    Problems with Personal co line

    Hi all, I am having some problems with a personal co line. It is configured on 2 telephones but the line never rings. There is visual indication but you never hear the ring.
  18. dclake

    Server Drop Connection

    Good day all, I am having a weird problem with a CM I am working on. For some weird reason my connection using either ASA or Putty to SAT keeps dropping. I can temporarily resolve the issue by rebooting the CM but I don't always have that luxury as this is a production system. Thanks
  19. dclake

    Cannot Leave VoiceMail on Polycom Telephones

    Good Day all, I have a system installed which uses a mix of 1600 series AVAYA telephones and Polycom SoundPoint 331's. I have a weird problem with the Polycom telephones that they will follow the coverage path and hit Audix but you cannot leave a message. Callers get a message "Welcome to...
  20. dclake

    Problems Installing T1 Trunk

    Good Day Everyone, I was wondering if you could offer me some assistance. I am trying to configure a partial T1 trunk on a CM: The Trunk is a PRI with 10 Channels and Uses a DMS100 Protocol. I have configured the ds1 with line codding: b8zs and framing mode esf, signalling mode: isdn-pri...

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