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We are testing SIP Trunks from ITSP on IPO 500V2 R8.1. We have One SIP Trunk License for 5 ,(275660), How many Simultaneous calls would work on it..?

While booting WC 8180 with hyperterminal, we get FATAL MAIN MEMORY ERROR! Can someone suggest a way out..?

We have 1603SW-I (icon) part No. 700508258. Does it work on PoE..?

We have deployed 1603 & 1608. We use the switch of 16xx to network the PC as well. Now since our complete Network is on GIG and the 16xx switch is FE, we are compromising on speed. Any suggestion for the solution..!??

We have down graded 1608 with 1.3.3 to 1.3.2 to work with IPO R 8.xxx. Now all the 1608 are with the same MAC address 123456789012. How it can be recovered..???!!! Any help...!?

We are workingo IPO 500 V2 R 9.0.3.941. We are facing a strange problem with TWO 1608 phones. These TWO phones can not communicate with each other, Seperately they can operate normally with other 1608 (other than these two) as well as aalog extension. Any idea..? Both the 1608 are with 1.330D...

We have IPO SE R 8.1.x with IPO 500V2 as expansion system. We have connected ONE 1616 and THIRTEEN 1608. Out of these 13 Nos. of 1608, 4 Nos. of 1608 are working where as other 9 Nos. of 1608 do not work. These Non-working IP Phones display all the details. All 1608 are of the same version and...

We have a client with AVAYA CM R6. Now customer is adding IPO R8 in the network. They want to have a same Console/BLF for both the extensions users. Can it be done..? If yes, how..!? Pl help.

Can anyone help - how to set up an time alarm (like wake-up) in IPO R 7..??!!

We have IPO 500 with 3 PRIs and 32 VM Pro channnels. Whenever the consumption of VM Pro channels touch 100%, the system reboots. Has anyone experienced this..? If so any remady..?

We have IPO 500 with 3 PRIs and 64 VCM Channels & VCE Licenses & 32 VM Prochannels. When the call is received (from any of 90 channels) it is received by the VM and then depending on the option, is routed either to another system (CM). The system gets rebooted very frequently during the high...

We have R 500V1 with VCM 64, 3 PRIs, 64 VCE Networking License connected with CE thru 4 Mbps leased line. It has been functioning okay till last two weeks. Now it is rebooting (Cold Start) intermittently and happening every 5/6 times in a day. Any clue..?!

We have IPO 500 with R 5.0.15 and CCR R 1.7.2. When the agentwise report is taken for inbound calls, the data does not match with the details of Contact store. i.e. for any agent for a specific period, if the Contact Store reports 10 calls, the CCR Report shows 1 or 2 less calls. It does not...

Whenever 5402/10 is used (internal) for handsfree, a small whisper from the another end stops voice from the digital phone. Any solution ..?

When we connect TWO systems using SIP Trunk (IPO 500V2), how many concurrent communications we get..? (Say we have VCM 32, NO VCE Network License, and ONE SIP Trunk License each) In case of Integrating IPO 500 V2 (R7+) with Lync, if we have VCM 32, NO VCE Network License, and ONE SIP Trunk...

We are trying to upgrade a IP400 Phone 30V2 module from R3.2.69(IPO406V2) to R7.0.12(IPO500V2). It gets upgraded but once we switch off the system/module, the module stops working with frequent on/off. It works okay upto R4.1.9 but any version beyond this, it is behaving the same. Please help...

Hi, In IPO Manager, System/CCR tab. I have configured required texts to indicate the appropriate status when agents want to indicate Busy NA without logging off. I configured a short code for 'Start After Call Work' but i dont see how agents will further specify their reason code. It is only...

Hi, Is it possible that a Supervisor can Login/Logout an agent in CCR in realtime? (the way it was possible in CCV)?

I have a question: I create several H.323 extensions and create users with those base extensions in IPO500. I make them as CCR agents. Can i use Base extension of above H.323 extension users to Login from a real hard phone and carry on answering calls? Any licences required? The site does not...

I have above CCR environment with CCR hunt group. I am getting many lost calls inspite of several agents being free. I can see several Agents available in Delta Server Agents Available screen. Even then On Phone Manager Pro the Hunt Group queue has many calls. What could be the problem, HG is...