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  • Users: FrankDK
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  1. FrankDK

    forward unconditional number from VMPro

    I'm trying to change the forward unconditional number from VMPro. I have created a Generic with Change User or Group configuration. Where I have set From User to be the user and Parameter forward number. With value is equal to $CP0. which I have previously set equal to $KEY. I can hear the...
  2. FrankDK

    personalized queue

    Here's a little challenge that I'm having a bit of trouble getting to work correctly. I would like to create a personalized queue that works as follows. When a customer calls the BELA salesperson directly, they will get a voicemail with the option to wait if they are busy. Or dial 3 to get to...
  3. FrankDK

    Record calls only when 1 is pressed

    I have a little problem that I can't seem to find a solution to. I would like to make it so that all customers are greeted by a greeting in VMpro asking if I can record the conversation. If they type 1 then the conversation should be recorded otherwise the call should just be put to the...
  4. FrankDK

    5610sw in IPO server Rls 11.1

    Is there anybody that have experience with Avaya 5610sw anger 4610sw on IP Office 11.1. The phones start up fine and asks for extensions and password. And when entered the phones keeps rebooting ☹
  5. FrankDK

    IP route problem

    I have a problem with getting a Route to work on the IP Office I have set up the following IP Routes in the IP Office IP adress Mask Gateway Destanation 0.0.0.0 0.0.0.0 10.11.1 LAN1 10.1.2.0 255.255.255.0 10.60.1.1 LAN2 10.60.1.0 255.255.255.0...
  6. FrankDK

    Transit Lync call via IP Office

    Hi I have an IP Office that is connected with a MS Lync via SIP Trunk. We can make internal calls via the SIP trunk, that works fine. My problem is that I want to route external calls made in LYNC out via the IP Office and out on my ISDN30. If I dial 2003 on the Lync client the call is...
  7. FrankDK

    Text to speech in VM Pro

    I'm trying to make a solution where I need the customers to confirm their CLI. I have used the text to speech function, but the number is being read to fast and digit by digit. I have done like this : You called from <prosody rate="default"/><prosody rate="-5"><say-as interpret-as="number"...
  8. FrankDK

    Huntgroup overflow problem

    I have made a huntgroup (DN 600) with one extension connected (DN 205) setup que on busy. And que time is 180 sec. Overflow target is DN 200. When i call in. DN 205 rings and everything is fine. When the next caller rings and 205 is busy, they are quede. But after 30 sec the voicemail kicks in...
  9. FrankDK

    Hunt group overflow problem

    I have made a huntgroup (DN 600) with one extension connected (DN 205) setup que on busy. And que time is 180 sec. Overflow target is DN 200. When i call in. DN 205 rings and everything is fine. When the next caller rings and 205 is busy, they are quede. But after 30 sec the voicemail kicks in...
  10. FrankDK

    No ring back on IP trunk

    I have a BCM450 and a BCM400 with IP Trunk connection. When i make a call from the BCM450 the call is setup and the phone on the BCM400 rings. But i don't get any ringback on the BCM450. If the BCM400 pick up the phone the call is established. Any idear to what the problem is

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