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  • Users: telesco
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  1. telesco

    Avaya Partner Page while incoming call rings

    I installed a new ACS processor and now the receptionist is telling me she use to be able to page while a a call in incoming. Right now the receptionist needs to wait until the calls stop (or answer and put on hold) until they can page the loudspeaker. Anyone know what feature i need to change...
  2. telesco

    DS2000 300 ringing line preference

    extension 300 will not answer calls when i pick up the handset, i've checked the ringing line preference ("Y") on the extension. Anyone have any suggestions?
  3. telesco

    Sx200 icp ez232 and printer setup

    Have an sx 200 icp, have ez232 serial to ip converter. Can't get the printer to print, already setup ez232 with correct ip #s.
  4. telesco

    Looking for remote avaya ip technician

    Needing a remote avaya ip technician to help with multiple jobs. Please PM me ur experience and wage requests. Thank you
  5. telesco

    Setting up MLAA

    Does anyone have a manual for setting this up? I can't find one anywhere.
  6. telesco

    Voicemail Pro Client Mapi/Smtp

    my voicemail pro client will not let me choose smtp or mapi for email protocol. The choices are grayed out.
  7. telesco

    sx200icp cant access outside lines

    I took over an sx200icp, and i cant access a outside lines on some extensions on an asu2.
  8. telesco

    SX200ICP Console, busy tone when answering a call

    On the console of an Sx 200 icp system, i press the answer key when a call is coming in and all i get is a busy tone.
  9. telesco

    BCM 50 with remote site trouble

    i have a main office and a remote office, connected via vpn tunnel, however the phones at the remote office keep going down through out the day. Does anyone know what ports to give priority to or which ones to port forward? Or any advice on how to correct/fix this issue? Thanks
  10. telesco

    Nortel MICS Call Log

    I currently have a MICS with T1 keycodes (thus no caller id). The customer is adding an 800# and wants a call log to see how many calls come in for this line. I've added this line to an extension, made the line apr&ring, added call log (100 logs), made the extension log all calls, added caller...
  11. telesco

    starplus 616 flex time change

    recently installed a refurbished starplus 616 flex and tried programming the time but programming will not accept. On/Off SPD button Asterisk 50 it says: Yr: 80-99 Month: 01-12 Day: 00-31 Hr: 00-23 Mn: 00-59 Press hold to enter data. This unit will not accept the date and time. Any Suggestions?
  12. telesco

    BCM 200 F 9*8 not working

    Says inactive feature, anyone know how to trouble shoot?
  13. telesco

    Bcm 50 intermittent caller id

    My bcm 50 Sometimes shows caller id, and sometimes doesn't. It's roughly 50/50 of the time. I've tried taking caller id off the lines in the system restarting the system then reprogramming caller I'd on the lines but has the same problem. Any clues?
  14. telesco

    Voicemail Pro

    Recently moved an Avaya ip 406 system and now I'm receiving ccc licensing "invalid". The IT guy changed ip addresses for the network without telling me. Now I'm running into this problem.
  15. telesco

    CCR - call center reporting software

    Does anyone have the latest call center reporting software? I have the 2007 software.
  16. telesco

    Call pilot historical call data

    Does anyone know where the callpilot store it's past call data? And how do u access it? For report generating purposes, I have an enhanced call center reporting server that gives me all kinds of problems and the IT ppl at this company are asking.
  17. telesco

    Problem with Enhanced Call Center Reporting

    i'm currently having issues with the reporting portion of the enhanced call center. the connection currently states it has downloaded 12605% data, shows a good connnection, processing calls from May 2009 (is currently not processing calls). Steps i've taken: 1. deleted the updated java...
  18. telesco

    T7406e trouble

    I have two handsets and only one will register. I have a cat5 insert with digital extensions on the 1&2,3&4 wires. Anyone know the wiring scheme?also the base unit has tcm 123 lit up.
  19. telesco

    Avaya trouble with incoming line.

    I'm getting a busy for my fax number when calling in. I have a t1, but cannot get it to ring. I've tried changing it's incoming call route. Any other suggestions?
  20. telesco

    Avaya ip 406-will not upgrade analog module

    Installed a new analog module for an avaya ip 406. The system is a 3.2 and the analog is a 6.2. I'm trying to select the unit but I cannot select anything. Help!

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