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Thanks in advanced. We are changing the IP space on our network. I need to change the SATCLAN, INTCLAN, MEDPRO, VAL#1, and Audix. Will changing these have any affect on service? Is it simple as changin node?

Thanks in advanced. It has been a long time since I tried this and ready previous post but it isn't helping. I have 3 ext that I am trying to set up brdg-appr for. I need ext y and z to be able to answer x when they recieve a call. X is already part of a coverage answer-group. Any help is...

Thanks in advanced. I am working with an Avaya G3siv11. I have a weather line that is set up as a direct dial dummy extension that has an annoucement to tell employees/customers if we are open or not. Is there any limitations on how many people can call in at once?

Thanks in advance. I have an Avaya cabinet that the fan assembly has stopped working causing a minor cabinet alarm. The assembly appears to be powered by a 631DB1 Power Unit in the bottom of the cabinet. The LED on the front is currently red. I have removed power and tried to reset but red LED...

Thanks in advanced. Is there a way I can recover my pst files after I reimage my pc? I am working with XP and outlook07. I thought I had them all backed up but turns out I was wrong. Is there a way I can get them back?

Thanks in advanced. I am trying to add a Avay 6221 analog phone but it is not one of my phone options on the switch. How can I add this to my options. I can program it as a 6220 but it seems that it is not full duplex in speaker phone mode. I thought 6220 were supposed to be full duplex?

Thanks in advanced. Our receptionist said she is having problems trasfering the phones to the directors extensions. She usually just presses transfer and then the consult button and then transfer again. We are working with Avaya 6424D+ phone on a Avaya Definity G3siv11 switch. Also, non of...

Thanks in advanced. I am working with a couple of Polycom vtc equipment and are having trouble with calling ISDN. The calls are routed through a Avaya G3siV11. I can call out and in using the ISDN phone option on the polycom but when I call an outside vtc unit it keeps downspeeding and...

Thanks in advanced. I am working with an Avaya G3siv11. Our site is looking for a basic analog speaker phone with an LED message light that will work with their existing TN793B, TN793CP, TN746B, TN746, and TN742 analog circuit boards. I was looking at the Aastra 9110 analog phone but couldn't...

Thanks in advanced. I have a 6408D+ phone that when you put it on speaker phone, you can hear them speak but the person on the line cannot hear you speak. The phone is programmed the same as all the others and it is programmed as a 6408D+ instead of a 6408.

Thanks in advanced. Can anyone tell me where I can find the punch down layout to connect BRI LINE TN 2198 to a 66 block? I am trying to find which pairs to punch down to to connect to the ports that I have assigned to the ISDN lines.

Thanks in advanced. I am working with a Avaya G3siV11. I have mostly digital 6408d+ and analog 2500 & 8110M phones on our switch. The site is likes the features of the 6408d+ but not the price. Where can I find out what types of phone my switch and cards can handle? Also any suggestions on...

Thanks in advanced. Employee at this site dial 0 to get the front desk. We also have a auto attendant, that they can push 0 to get the front desk. Is there a way I can have multiple extension ring when they dial 0? Thanks in advanced.

I have been trying to set up bridge-appr and it hasn't been working. I set each ext with a brdg-appr button and set a button to call-appr. I want ext 7209 to ring at 4 or 5 other locations. What do I need to set on the primary 7209 to have it bridge to the other phones? Now I have Bridge...

Thanks in advanced. I am working with an Avaya G3siV11. I need to set up 5 stations to ring at the same time. I am thinking about setting up coverage answer groups or ter-ext-group. When setting up coverage answer group, do I need to set up a certain coverage path for each station or do I...

I am working with a Definity G3siV11 and a customer has a 6408D+ digital phone. How can I find out how many people he can conference into his phone for a teleconference. I thought they was able to do 6 but I'm not sure. Thanks for you help.

Thanks in advanced. Is there a way I can tell how many DID lines my site has. The list that I have is hit and miss when I set up the DID lines. I am working with a G3siV11. Not if I will have to call the phone company to find this out or if I can find out through the switch?

Thanks in advance. We have several FAC that are programmed in to the switch but the ones I am wanting to try are not working. For call forwarding it is #2 and for deactivation it is #0. For Send Calls is #8 and deactivation is #7. Neither of these are working and I'm not recieving a...

This might be a dumb question. I am working with a Avaya G3siv11. I am going to be installing ISDN lines for a video teleconference room. I am going to install 3 ISDN lines for a speed of 384. Do I need to inform the local telephone company or can I just set them up as data modules and be done?

Thanks in advanced. I will have an employee working from home though our VPN and I'm wanting to set up softphone software on their pc so they can recieve and make calls when they are in the VPN tunnel. I was wondering how I can tell which version of softphone software I need. I am working...