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We have an IPOSE at R11 and are using remote SIP phones with 3rd party certs that is used for J179 phones and IX Workplace. The server is hosted at a datacenter on Hyper-V so that we connect to via SD-WAN. The phones are able to register over the SD-WAN to the LAN1 of the IPOSE and same for...

I think i already know the answer, but thought I would check. I have a customer with a 500v2 at R11 and looking to add an Avaya SBC (portwell appliance version) for connecting remote J179s and IX Workplace users. They want to use the SoftConsole app remotely, but do not allow at home workers...

I have a strange one that i assume is tied to the firewall VPN, but need to know what ports or items on a firewall could be blocking this. Customer changed firewalls and now the remote 500v2 is connected via SCN and calls route, but the remote site shows voicemail pro as none in system status...

Wondering if anyone out there knows of a good way to migrate ~100 Users that were programmed off a 500v2 expansion in an IPOSE deployment over to the Primary server. I know they can export/import via CSV but it would not have any User Rights, Hunt Group, etc. information. Not sure if copying...

Hi All, Looking for assistance on making a secure remote worker (without SBCE and using NAT)on a J179. We have the 3rd party certificates installed and have port forwarded just the TLS 5061 and RTP/NAT ports. Equinox/IX Workplace works on a PC and iphone, but unable to get a J179 phone to...

We have a IPOSE at R11 (upgraded recently in an attempt to correct this per Avaya's documents) https://downloads.avaya.com/css/P8/documents/101040958 The critical vulnerability still appears in our Nexpose Security Console "Samba CVE-2017-7494: Remote code execution from a writable share"...

Hi All, Working on moving (2) HP DL360 (avaya provided) servers that are the primary and secondary servers over to VMware. Purchased (2) virtual licenses but looking for documentation on how to move a physical server to VMware. I realize we would need to rehost the licenses in PLDS, but is it...

Hi all, we have connected Avaya CM to a standard edition Avaya IPO using SCN and shortcodes for basic 4 digit dialing and it works no problem. We now have a customer migrating from Avaya CM to Avaya IPOSE and we're are trying to create an H323 H450 trunk between CM and Primary Server and use...

Hi All - we have a customer wanting unified messaging with exchange. I looked at the KB and it appears IPOSE on a virtual server can be programmed to use EWS. It has been several years since we have set up UMS with exchange via MAPI, but it appears EWS is the route for virtual IPOSE. I just...

Hi All - I am working to get the correct set up in the 46xxsettings/specials files for the J179 phones and J139 phones to pull the correct SIP information so nothing needs to be statically assigned to the phones. I have review the R11 SIP install guide and several posts on the forum. It is...

Hi, I have a new install of a 500v2 at R10.1 and I have (40) 9600 IP phones and 1 existing Polycom IP6000 that the customer had with a previous system and all use a Comcast PRI to dial out. Everything is working as planned except the IP6000. We defaulted it and followed the setup guide (I...

Greetings, It appears there were some changing to standard meet me conferencing in R10.1 unless i am missing something. I thought this was only for conference bridges that were to a users extension number as the bridge, but here is what is happening: DID points to a voicemail module in VM Pro...

Hi All, We are working with a customer that has several 500v2 expansion modules off of their Primary SE at R9.1. (3) of the locations are splitting off as they were sold to new owners. Each of the 3 sites has 30-50 IP phones. The 500v2 expansions have all of the users programmed locally. We...

Hi All, We have a customer with (1) R620 OEM IP Office Server Edition at 10.0.0.2.0 build 10 and have (1) 500v2 expansion for PRIs and analogs at a single site. Their voicemail pro continues to go offline and they manually need to start it with the web portal once or more per month. Our...

Avaya IPO SE R10.0.0.1 (Build 53) - R630 Primary, (2) 500v2 Expansions, but all at the same location A customer was having issues with one mailbox after then moved the user from the primary server to an expansion server digital extension (voicemail passcode would not register). Through the...

Greetings, We have a customer using ContactStore since R8.1 (recently upgrade VM Pro and IPO to R10.0) and ContactStore is loaded on the same server as Voicemail Pro. The customer is a heavy Xima user/customer and they upgraded to Xima Recording Library along with real-time agents, etc. They...

Hi All - We upgraded a 500v2 customer to Release 10 and warned them that Call Status and Phone Manager would not work at R10. We have installed One-X Portal to take the place of Phone Manager, but they are having a big problem missing the features of Call Status. All they need is to know who...

HI All, I wanted to see if others have come across this problem. I have (2) confirmed customers now that have this problem. One has an IP500v2 R9.1 with preferred edition and VM PRO and uses SMTP with google apps for business. The other has server edition with the DL360 Primary Server at R10...

HI All, I am wondering if anyone is aware of a way someone at Essential edition can do click to dial out of Outlook (and additional software, if possible). We would prefer not to moved them to VM Pro/OneX with Office worker licenses. I remember the old Tapi Lite used to do the Outlook dialer...

HI All, I have scoured the KB and tek-tips, but I haven't seen anything since earlier posts in R9.1. I just wanted to see if anyone has been able to get true unified messaging working with O365. We have many that have it operational iwth on-premise Exchange, but have not attempted )365 with a...