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  • Users: RCA22
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  1. RCA22

    CLID on ACDN

    Hi, I created an ACDN so I can forward a DID. It works however, the CLID is showing the pilot number and not the DID. Is there something I need to change in setting up the ACDN so it sends the DID? Thanks.
  2. RCA22

    How to create a virtual analog loop

    Hi, Can someone please let me know how to create a new virtual analog loop? Thanks.
  3. RCA22

    Digits being stripped

    Hi, I have some CBCT (call by call type) trunks to the PSTN on an Option 11C. I've programmed some numbers on the PBX as ACD with NCFW to a DID. When the 4 digits are called internally, the calls get to the destination however only the area code is presented. Any idea whats blocking the...
  4. RCA22

    Application DN

    Hello - I have this BCM50 that has an application DN designated as Call Pilot DN. Some telephones sets have this DN for Forward No Answer. When there is no answer on one of these phones, a message plays but I don't know where that message is as there is no mailbox for it in CP or in the greeting...
  5. RCA22

    System Name Change

    Hello. I have a BCM50 with a bunch of IP telephones and the company name is on the phone display. How and where can I change the name on the system? Thanks.
  6. RCA22

    CS1K Passwords

    Hi, How do you delete the credentials for a system administrator since the only command you can use with this gate opener is "CHG"? I'd rather delete old creds and create new ones. Thanks.
  7. RCA22

    2250 Consoles

    Hello, I have two consoles and I am wondering how the 11C choose which one to send a call to. Is is the ANUM, least busy or some other metric? Would the selection vary if the call is internal versus external? Thanks.
  8. RCA22

    Nortel 81c - Overflow goes to Mail instead of attendant

    Stumped by this - Unanswered calls during the day are not being routed to the alternate attendant. Instead, they go to voice mail. The alternate attendant is on a different switch but the two switches have tie lines. All was working well and there were no programming changes (or so i think).
  9. RCA22

    VO Login

    Hello, I am trying to login but get access denied after entering the DN as the User ID and the SCPW as the password. Please let me know what I could be doing wrong. Thx.

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