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  • Users: Cabarrus
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  1. Cabarrus

    Add a FQDN to a VoIP Phone?

    Hello, Is it possible that each Mitel Phone have a Fully Qualified Domain Name? I'd think this might be possible via a DHCP option? Any feedback would be greatly appreciated. thanks!
  2. Cabarrus

    Nupoint - Automatic Reports?

    I was checking to see if there was any progress made from this post that was made a couple of years ago? thanks thread1329-1738212
  3. Cabarrus

    Nupoint voicemail to email - Adding source mailbox to email question..

    Mitel 3300 MXe - MCD Release 6.0 SP3 Inside MAS VMWare - NuPoint Release 6.0 SP1 - Build: 16.1.0.13.01 With NuPoint voicemail to email is it possible to have the source Mailbox name listed somewhere in the email. This could be in the From address or Subject etc.? We would like to use one email...
  4. Cabarrus

    5340 Self-Labeling not being display.. MCD 4.2

    We have a MXe running MCD 4.2 SP2 PR1 and Im setting up a new 5340 phone and the labeling doesn't appear. I have tried to label directly from the phone and via MCD web interface but nothing gets displayed on the phone. Any assistance would be appreciated.. thanks
  5. Cabarrus

    Mitel 3300 Embedded VM - location of system greetings

    Mitel 3300 MXe 4.2 SP2 PR1 - Using Embedded Voicemail I ftp into our 3300 and know i can view voicemail greetings in /vmail/d/vm/int/ but I cannot locat the Systems Open/Close Greetings that are setup via the Administrator Voicemail Box. I was hoping someone could assist me as I would like to...
  6. Cabarrus

    Night Answer -> Not Allowed - Class of Service looks good

    Mitel 3300 MXe 4.2 SP2 PR1 I replaced our ip console 5550 with a 5340 phone and made sure the Class of Service for "Dialled Night Service = Yes" (I assume the Dialled is a typo). I assigned it the key "Night Answer" but when i press it, the display says Not Allowed. I try manually typing in the...
  7. Cabarrus

    Bogen UTI312 - Analog Station Port - Calling Party Disconnect

    When we make a page using an analog line and hang up the phone we still hear a dial tone overhead for a few seconds. I called up Bogen and they said to adjust about Calling Party Disconnect settings, but i dont see that as an option for a simple analog station port. Any suggestions /...
  8. Cabarrus

    Call History for different extension

    MXe - MCD 4.2 SP2 PR1 If we have a phone that is extension 1000 and have some multicall keys like extension 2000 & 2001 is it possible to add call history button showing the call history stats for extension 2000 & 2001 on the phone that is extension 1000? thanks
  9. Cabarrus

    Voice Ports - Couple of questions..

    MXe 512MB Ram 4.2. SP2 PR1 1) Is there a STATE command or some other method I can use to see how many voicemail ports are in use at any given time? We have had issues transferring people to voicemail and the voicemail system not picking up and i wanted to check this. 2) I assume I can add an...
  10. Cabarrus

    5330 w/ Cordless Headset - Disable Tone alert on inbound calls?

    MXe - 4.2 SP2 PR1 We have a user that receives a lot of calls on her 5330 w/ cordless headset. When she is on a call and she receives another call via a multicall button the headset makes 3 quick tones. I found this post: http://www.tek-tips.com/viewthread.cfm?qid=1623702 which mentions...
  11. Cabarrus

    MXe - Upgraded from 4.0SP1 -> 4.2SP2 - NameTag not working now

    So we have two MXe controllers that were both running MCD 4.0SP1. One was upgraded to 4.2SP2 and one was upgraded to 4.2SP2 PR1. On the 4.2SP2 unit nametag huntgroups like *1166 that would forward directly to 1166 embedded voicemail box no longer work. When pressing transfer, *1166 and release...
  12. Cabarrus

    Maintenance Command - LOGSYS READ question

    We have a MXe MCD 4.0SP1 with ACD and I was given a phone number and I can see the person called at 11:45 today using LOGSYS READ SMDR. They would of called into a ACD queue and I am wondering if its possible for me to tell which agent answered the call? thanks
  13. Cabarrus

    IP Console 5550 - Forward to Menu Node VM at lunch

    MXe - MCD 4.0SP1 We have a switchboard operator and when she goes to lunch/break we have an employee come by and cover. We would like her to have the console forward to a menu node voicemail during these times. Since she uses the IP Console w/ IP Console software I figured easiest way was for...
  14. Cabarrus

    Whats latest version of MCD 4.X?

    I have a couple of MXe units running MCD 4.0SP1 and wanting to know what the latest version of 4.X software is available? I heard 5.0 will be out soon, but i want to wait for bugs/issues to get worked out before i upgrade to that. thanks
  15. Cabarrus

    MLAA / 2 Voicemail Boxes / Better way to forward emails?

    We have a Mitel MXe w/ MCD 4.0 SP1 using embedded voicemail. We have a simple Multi-Level-Auto-Attendant with a Menu Voicemail account that gives option of pressing 1 for English and 2 for Spanish. 1 and 2 are both ficticious numbers that are multicall buttons assigned to a couple of phones...
  16. Cabarrus

    Multi-level Auto Attendant

    Hello, I would like to have a Menu Node voice mail box that says "thanks for calling, please press 1 for english or 2 for spanish". When the customer presses 1 i would like another greeting to be played before the call is transferred to the destination number. I thought i would need to leverage...
  17. Cabarrus

    Tenanting - Newbie Questions

    Here is our configuration and what I have done so far: Mitel 3300 MXe - 4.0 SP1 Tenanting - Have licensed installed 1) Used Tenanting Assignment form chose Tenant Number 12 , filled in name, put 12 for Night Service Leader. changed Tenant Status from vacant to occupied. The site is occupied...
  18. Cabarrus

    NameTag HuntGroup Usage

    We have a 3300 MXe - MCD 4.0 SP1 Ive read FAQ for Nametag Hunt Groups and they list this example: You dial a extension 1234, but on no answer goes to a NameTag Hunt Group 4321, which is the voicemail, this is then call fordwarded always to voicemail, the vociemail system will then put you into...
  19. Cabarrus

    3300 CX-II 0 4.1 - Restart via console/telnet

    We have a CX-II and for some reason could not connect to the web page to manage it and wanted to perform a graceful restart. I was able to telnet into the unit, but was not able to find the command to restart it. Any help would be appreciated. thanks
  20. Cabarrus

    Embedded VM - Play Info Only then disconnect ability?

    Mitel 3300 MXe - Release MCD 4.0 SP1 Utilizing the embedded voicemail with an Information Only voicemail box the personal greeting is played then the system greeting "thank you for calling if you have a touch tone phone you may enter the extension of the person youd like to reach, for a...

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