Customer reports that calls ring cell phone even when One-X Mobile Preferred for IPO app is closed. They claim that the only way they can stop the calls from ringing is to uninstall the app.
I am hoping to get some opinions on Avaya Training Classes, Virtual Classrooms, Lab Training, etc. through Avaya Learning. Thinking about making the plunge and purchasing the 0S00010E - Knowledge Collection Access: Avaya Midmarket Implementation and Support. Any thoughts/opinions are welcome...
When trying to record a menu recording using the wav editor and an extension, the Wave editor calls the extension but does not prompt the user to record the greeting. This is Server Edition Release 9.0 (was service pack 6 - upgrade to Service pack 7)
Have a customer that is migrating from the Nortel world. They would like to replicate a couple features that they liked on their previous system. 1.) Hotline - they would like for an assistant to ring their boss on a dedicated line/button (not the appearance buttons); 2.) Virtual Park - they...
I am suddenly getting a "User Login Failed" error when attempting to access VM Pro via the VM Pro Client. The VM Pro is up and functioning as it should. Has anyone seen this before?
When it comes to DHCP in a Voice and Data Converged Network, what is considered best practices:
- Customer's DHCP server for both the phones and the PC's or;
- IP Office as DHCP for the phones and Customer's DHCP server for the PC's
Installed IP office released 9.0 on a virtual machine. Added IP500 V2 expansion server however, the expansion server does not communicate with the primary server. The H323 trunk between the units is in place. The expansion unit is on the same subnet as the primary server. I cannot ping from the...
Had customer running on release 9 on IP500V2. Moved to Virtual machine sever Edition. SIP Trunks won't register. Had them coming in on LAN2 on IP500V2. Have same configure on Virtual but not working.
Have customer with IPO Server Edition Rls. 9.0 with Primary and Secondary servers. Testing resiliency functionality. Phones begin to re-register after 2-3 minutes, however they never complete the registration with the secondary server (stuck in Discovery mode). I can Ping from Primary to...
Used the upgrade wizard to perform an upgrade from 9.02 to 9.04. The files transfer, then the wizard says that it's rebooting. However, the system does not reboot and just hangs. Any suggestions?
Customer has 4 employees sitting at one table with a phone. They want all 4 employees to have their own extension and voice mailbox. They want all 4 extensions to ring on the one phone. They also want each employee to be able to control forwarding their calls to cell numbers. It's a 1608...
Installing Server Edition on R210 physical servers. Ignited Primary and Secondary servers. Input licenses (ADI Nodal) into the primary server and they are showing up with Status: Invalid. What am I missing?
Does anyone know of a good application to handle Conference Bridge scheduling? The built in conference bridge in IPO is a great feature but it lacks any controls. I'm concerned that the users will tie up all the trunks with conference bridge calls. I would like to implement a schedule to...
I know Conference Center has been dead for some time now. Does anyone know of a DevConnect or Thrid party application that can be used to schedule conference calls? My concern is that without a conferencing scheduler, there is the possibility that trunks won't be available for regular calls...
Call #1 is put on Hold. Call #2 comes in and asks to be conferenced with another user on the IPO. The Conference button is pressed and Call #1 and Call #2 are joined. I believe that this is the way it is supposed to work. However, does anyone know a good workaround so that Call #1 is not...
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