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  • Users: VTTD1870
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  1. VTTD1870

    Answer Twinned Call and Forward to Another External Number

    Is it possible to answer a Twinned call on a cell phone and then forward that call to another external number?
  2. VTTD1870

    One-x Mobile Ringing when App is Closed

    Customer reports that calls ring cell phone even when One-X Mobile Preferred for IPO app is closed. They claim that the only way they can stop the calls from ringing is to uninstall the app.
  3. VTTD1870

    Avaya Learning

    I am hoping to get some opinions on Avaya Training Classes, Virtual Classrooms, Lab Training, etc. through Avaya Learning. Thinking about making the plunge and purchasing the 0S00010E - Knowledge Collection Access: Avaya Midmarket Implementation and Support. Any thoughts/opinions are welcome...
  4. VTTD1870

    VM Pro Wave Editor Issue

    When trying to record a menu recording using the wav editor and an extension, the Wave editor calls the extension but does not prompt the user to record the greeting. This is Server Edition Release 9.0 (was service pack 6 - upgrade to Service pack 7)
  5. VTTD1870

    Button Features

    Have a customer that is migrating from the Nortel world. They would like to replicate a couple features that they liked on their previous system. 1.) Hotline - they would like for an assistant to ring their boss on a dedicated line/button (not the appearance buttons); 2.) Virtual Park - they...
  6. VTTD1870

    one-X IM/Presence Server Corrupted

    One-X IM/presence server is corrupted. I choose to restore it but still corrupted. Any ideas?
  7. VTTD1870

    IPO with Windstream SIP Trunks and SBC

    Does anyone have an IPO with Windstream SIP Trunks and also utilizing Portwell SBC?
  8. VTTD1870

    Microsoft Office Plug In

    Installed Microsoft Office Plug In. but getting "server information not configured
  9. VTTD1870

    VM Pro Greetings

    Is it possible to restrict the number/type/category of greetings that the Voicemail Pro Users have available to them?
  10. VTTD1870

    VM Pro on Server Edtion 9.0 Virtual - User Login Failed

    I am suddenly getting a "User Login Failed" error when attempting to access VM Pro via the VM Pro Client. The VM Pro is up and functioning as it should. Has anyone seen this before?
  11. VTTD1870

    DHCP Best Practices

    When it comes to DHCP in a Voice and Data Converged Network, what is considered best practices: - Customer's DHCP server for both the phones and the PC's or; - IP Office as DHCP for the phones and Customer's DHCP server for the PC's
  12. VTTD1870

    Cannot ping expansion server

    Installed IP office released 9.0 on a virtual machine. Added IP500 V2 expansion server however, the expansion server does not communicate with the primary server. The H323 trunk between the units is in place. The expansion unit is on the same subnet as the primary server. I cannot ping from the...
  13. VTTD1870

    IP500V2 Release 9 to Server Edition Virtual

    Had customer running on release 9 on IP500V2. Moved to Virtual machine sever Edition. SIP Trunks won't register. Had them coming in on LAN2 on IP500V2. Have same configure on Virtual but not working.
  14. VTTD1870

    Re-registering to Secondary Server - Phones stuck in Discover Mode

    Have customer with IPO Server Edition Rls. 9.0 with Primary and Secondary servers. Testing resiliency functionality. Phones begin to re-register after 2-3 minutes, however they never complete the registration with the secondary server (stuck in Discovery mode). I can Ping from Primary to...
  15. VTTD1870

    Upgrade 9.02 to 9.04 but System Not Rebooting

    Used the upgrade wizard to perform an upgrade from 9.02 to 9.04. The files transfer, then the wizard says that it's rebooting. However, the system does not reboot and just hangs. Any suggestions?
  16. VTTD1870

    4 Users - 1 Phone

    Customer has 4 employees sitting at one table with a phone. They want all 4 employees to have their own extension and voice mailbox. They want all 4 extensions to ring on the one phone. They also want each employee to be able to control forwarding their calls to cell numbers. It's a 1608...
  17. VTTD1870

    Server Edition - Invalid Licenses

    Installing Server Edition on R210 physical servers. Ignited Primary and Secondary servers. Input licenses (ADI Nodal) into the primary server and they are showing up with Status: Invalid. What am I missing?
  18. VTTD1870

    Conference Bridge Scheduler

    Does anyone know of a good application to handle Conference Bridge scheduling? The built in conference bridge in IPO is a great feature but it lacks any controls. I'm concerned that the users will tie up all the trunks with conference bridge calls. I would like to implement a schedule to...
  19. VTTD1870

    Conferencing Scheduler

    I know Conference Center has been dead for some time now. Does anyone know of a DevConnect or Thrid party application that can be used to schedule conference calls? My concern is that without a conferencing scheduler, there is the possibility that trunks won't be available for regular calls...
  20. VTTD1870

    Caller on Hold Added to Conference

    Call #1 is put on Hold. Call #2 comes in and asks to be conferenced with another user on the IPO. The Conference button is pressed and Call #1 and Call #2 are joined. I believe that this is the way it is supposed to work. However, does anyone know a good workaround so that Call #1 is not...

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