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  • Users: ronv1112
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  1. ronv1112

    KX-TDA50 & CALL WAITING

    I have a customer that has placed call waiting on the last line of their hunt group. However, when the hear the call waiting signal, they are unable to use the hook switch to place the call on hold and answer the incoming call. It just does not work. Is there something in the programming...
  2. ronv1112

    BCM1000 Admin Password Reset

    One of my existing customers went out an purchased (at auction) a BCM1000. Now I have been able to go in and see the PBX configuration and that is all good. Here is the problem. The Administration Password...it definately is not default and I need to change it to default. How can I get this...
  3. ronv1112

    Stratagy IVP8

    I'm picking up a customer that has taken over a previous owner's CTX system with IVP8 voice mail. I have had no problem programming the CTX. However, the usual mailboxes 999, 992, 993 are missing. I want to take the IVP8 back to default on everything. Generally wipe it clean and start from...
  4. ronv1112

    BCM 1000 Admin Password Change

    One of my existing customers went out an purchased (at auction) a BCM1000. Now I have been able to go in and see the PBX configuration and that is all good. Here is the problem. The Administration Password...it definately is not default and I need to change it to default. How can I get this...
  5. ronv1112

    BCM1000 Access

    We have a couple of BCM50's that we service. However, one of our MICS customer's has gone out and purchased a BCM1000 from a bank. They have asked us to come out and find out what the configuration is and if they system has the necessary key codes to do what they want it to do. My question...
  6. ronv1112

    Can't Forward Messages

    Customer has MICS with NAM. At night the receptionist forwards her extension to another extension in the office. When she comes in,in the morning, she cancels the forwarding and checks the general delivery mailbox. She can listen to the messages, but there is no option to forward the...
  7. ronv1112

    NORTEL Outgoing Caller ID & PRI

    Customer has Nortel MICS 4.1 and 2 PRI circuits (one for incoming & one for outgoing) Customer wants to have the system programming set up so that some extensions will show one number when dialing out, other extensions will show a different number when dialing out and other extensions will not...
  8. ronv1112

    Backing up MICS programming

    We have a customer with 4.1 software and we will be upgrading them to the new 7.1 software. They have pretty extensive programming and we would like to know if it is possible to backup their programming t a lap top. the customer has a fast RAD and we were wondering if there was a way to do...

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