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  • Users: mickaloha
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  1. mickaloha

    Call drops last three digits

    I have a problem dialing to the 253 area code from one of my locations. The other locations can call this number. My main location cannot. It drops the last three numbers and gives a busy signal. I cannot figure out why. Listed below is the trace I performed. :59:27 xoip: fax:PT modem:PT...
  2. mickaloha

    Does announcment playing count against service level

    I am wondering if the announcement playing is figured into time it takes to answer a call and how it affects the service level. Example would be I want a service level of 30 seconds. If the announcement plays for 10 seconds, do I need to make the service level 40 seconds if I want a 30 second...
  3. mickaloha

    What is your job title or what do you call yourself?

    I am a systems administrator who also supports our PBX and I am trying to find a job title that incorporates both of my primary functions at work. Looking on the web doesn't yield much information though so I came to the source. I thought about converged telecom engineer but I was thinking that...
  4. mickaloha

    Meet Me conference and GSM phones

    I have set up a meet me conference vdn with great success except one problem area. AT&T Wireless gsm phones. For some reason the switch will not recognize the tone or lack thereof of the gsm phone. It recognizes call from tdma and cdma cell phones though. It recognizes call from pots lines as...
  5. mickaloha

    How do you transfer calls using QSIG on an IP trunk?

    I have my two switches connected via QSIG. Everytihng works ok now including my remote switch seeing my Octel and it is able to leave message to the Octel via my IP trunk. The one thing I can't do right now is transfer calls between the two sites. I did find a workaround but it is not a suitable...
  6. mickaloha

    Trunk, mode code, signaling or something else is causing my problem?

    Here is my problem. I have two sites connected via IP trunks using qsig. The two switches share an Octel Aria 250. I have both switches to access the Octel via mode code. Everything works fine except for thing. When someone calls that doesn't have ANI or caller ID on their line the call...
  7. mickaloha

    Does anyone have SMS SP1 available for downloading

    I have my original SMS 2.0 disc. I want to upgrade to SP4 but in order to do that I need SP1 and it is not available for downloading anymore. Would any of you have it that I could download it from? Microsoft has it available for $14.95 but I thought I would try to see if any of you have it...

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