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I am currently searching for a way to remove a DHCP server at our NOC and configure the local Cisco router to handle the DHCP addressing. I can see how to configure the bulk of the DHCP portion, but in the M$ server there are a couple of parameters that I am unable to locate to make the DHCP...

I am looking for a way to disable the "Call Record" Feature on the UC Client Manager software(version 2.02640). We did not deploy this software because of this feature in the past. I have reviewed several google searches, searched on this forum and can find no info about toggling off/on. I...

I have had several occurences of this, one of the service desk people try to delete a phone that is an agent phone, typically after the person is termed. Usually when they are termed, they do not worry about logging out, the SD person comes along anf tries to delete the phone and it produces a...

A co-worker and I have been given the responsibility of maintaining a series of Mitel 3300 ICP. A few weeks ago, he went to remove a user that was being termed, but tried to complete while the user was logged in as an ACD agent. Now I am unable to find any of the other information pertaining to...

I have found the commands for clearing the config on a 506e, during my search, I have read that clearing config will wipe out activation key. Is this true? I bought this device used and would like to clear it and start from scratch instead of trying to muddle and clear someone else's entries. I...

I purchased a 506e from someone, he could not remember passwords. done the research and have found the instructions to perform a recovery. I receive errors when initially booting the 506e and breaking into monitor mode. Captured text is below. My problem appears to be with ethernet port auto...