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If someone is employed, there are things that are not done in terms of monitoring (no real-time screen watching, no accessing exchange mailbox data, etc.), but once Joe Smith is released, can/should a search of the user jsmith be conducted? Should jsmith's profile be searched for unauthorized...

IT Manager here, and I need to have the ability to view other users' monitors remotely (and preferably without their knowledge). This is used when providing tech support to people throughout a large office, but it is sometimes done randomly to view activity, hence the no notification desire...

We have created a new client share on our network, and we have manually changed some people's mappings, so we manually disconnect the old H: drive (Right click My Computer, choose Disconnect Network Drive, choose the H: drive, hit OK), but when we go back to My Computer, the H: drive shows up...

When we install Access/Office 2003 on a 2003 Server, then go into Access,Tools/Macros... it does not give us the opportunity to change the security levels (Low, Medium, High) like it does normally. What would cause this behavior? We did a custom install but no options were present there that...

Anytime we try to print on a particular Laserjet 1020, we get only blank pages that print out. We've changed the toner, and we've tried to connect it on multiple PCs, but always the same result...is the fuser bad? I would think that except no powder toner at all is being placed on the page...

When we go into File/Create PDF/Scanner in 8.0, it allows us to choose a scanner, but the drop-down list of scanners is empty with no (apparent) option to add a new scanner. In 7.0, you could add a scanner by adding the IP address, but not in 8.0? We have a Konica Minolta scanner that will...

We have three 72.8Gb SCSI Hard drives and one of the three is flashing amber (HP identifies this one as "Fault-Process Activity -Replace Drive as soon as Possible"). My question is How do I determine if we are running RAID5 through Windows Server? Under Disk Management, it shows our C: drive...

We are trying to find out the best USB to VGA adapter on our Thinkpads (mix of T60's and T42's). We have used Manhattan USB/VGA adapters, an IOGEAR adapter, and even a MATROX DualHead2Go analog adapter, but in addition to noticeable delays, we also have problems where when people start up their...

I have an HP Proliant ML110 NAS 500s server that needed to be restored and I used the accompanying Restore disk to rebuild it. The disk is titled QuickRestore, and it runs through everything to set up the server to factory default settings, but when I let it run, it will add the OS and when...

We are trying to find a way to set the Operator console to Do Not Disturb. We have version 8 (it shows G3siV8i 04.0.046.5 upon login) and we hit the Night button on the operator's console, but phone calls will still be directed to the operator. There they will ring three times before call...

We have Exchange 2003 Enterprise Ed on a 2003 server (not a DC) where almost everyone can access OWA from the internet. One particular user gets a double-paned window with both panes saying "The page cannot be found" when she tries to login to OWA. SO it looks like OWA is beginning to load the...

We have two exchange servers, one 2000, the other 2003 on our network, but everything is on the 2003 Exchange server (all mailboxes have been moved over, and maybe an offline folder address book is left on the 2000 server), so now this 2000 server is having errors and the stores are not...

We have a CITRIX Metaframe 1.8 setup for external users that we are wanting to replace. We have set up a new server with Windows 2003 and added Terminal Services to it. Both the old and the new server work fine inside the office, but externally, we can only get to the CITRIX server. We've...

We have an IBM R51 Thinkpad with Windows XP Pro SP2 that is using a docking station and connected to an external monitor, a Dell 2005FPW 20" LCD monitor. The images are blurry and they look as if there is like a double exposure-thing going on; the icons look like a faint copy is offset and...

We are moving this weekend. Our company is about 50 employees on a W2K/W2K3 domain, and we're moving about 10 miles 'down the road'. We are doing a complete backup the night before and using a professional moving company to move all equipment. They have moved computers before, and they pack...

We are moving this weekend. Our company is about 50 employees on a W2K/W2K3 domain, and we're moving about 10 miles 'down the road'. We are doing a complete backup the night before and using a professional moving company to move all equipment. They have moved computers before, and they pack...

We have a user who has an HP Deskjet 6540 at home and when she connects to the office through CITRIX and tries to print through CITRIX to the local printer, it all prints backwards, even a Windows test page (like you can hold the printed document up to a mirror and read it, not that it prints...

We have cabling going into a new building, and the individual floors will have their own switches. The switches will be connected via fiber, and we told the cabler that we would be providing the switches. He is asking about what type of connectors we'll need; he is asking if we need SC or ST...

We are in a certain cell on the second worksheet of an Excel spreadsheet and we are trying to link to the first worksheet (trying to pull the label in a certain cell on the first worksheet onto the second worksheet). To do this, we select the cell on the second worksheet, type '=', then click...

When working in Windows XP, occasionally this IBM will 'go crazy' and pop up various windows will fill up the screen. These popups are related to the programs that are running and some that are Windows-related, like Media Event Sink Window, ActiveMovie Window, EzEjMnApMainWin, AboutGenCalc...