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  • Users: fireeater
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  1. fireeater

    volume on telco

    i have an audio conference system that is using a pots line to make the call the problem is the transmit and recieve volume is so low (when tested on demac with butt set) telco says they can't do anything about it (natch) does anyone know of a device to boost the telco line thanks...
  2. fireeater

    mics 7.1 cp 150 "no resource" message

    hey all working in the office trying to check compatibility for cp and mics with call center and such. any hoot have mics 7.1 hooked up to cp150 3.1 (latest software 31.10.14.22) boots OK, key codes OK, initializes OK,everything works good . then all of a sudden, when doing the feature...
  3. fireeater

    nam 4.0 on mics, application software

    hello looking for the voicemail manager application software any body have or know where i can get it please i have the client side but need the application that goes into the name, it appears not to be in the system currently thanks _____________________________________ S.H.A.D.O...
  4. fireeater

    bcm 400 expasion unit

    have a situation that could be rectified if i can place a expansion unit at another building question is has anybody done this scenario: main building bcm 400 3.7 second building expansion unit fiber between buildings can the cable be extended with media converters rj45 to fiber then back to...
  5. fireeater

    norstar mics 3.1/nam 4.1

    how do this system has been running fine since 3.1 was new. no real troubles. caller are answered by AA ,dial ext number , and get "invalid ext" message,they dial 0 and the reception can transfer no problem it is intermittent, i have a smdr on it now to track, to see if it has a line or port...
  6. fireeater

    upgrading callpilot 150

    how do ,happy new year I have 2 customers with callpilot 150's one 1.5 the other 3.0 want to upgrade to 3.1 on both question is: do i need to use the upgrade card or can i just backup old database and restore in to new software, and re input key codes if needed thanks HALLOWED ARE THE ORI...
  7. fireeater

    bcm compatibilty matrix

    does anyone have a copy of the matrix from bcm 3.7 to the bcm 450 i lost my older copy and Nortel not letting my password work right now thanks HALLOWED ARE THE ORI mike www.ics-on.ca
  8. fireeater

    bcm ip sets

    does anybody know the lowest software level you can use the 1100 series ip sets on bcm 400 4.0 bcm 50 3.0 bcm 450 ect. i can't seem to get the compatibility matrix right now (for some dang reason) HALLOWED ARE THE ORI mike www.ics-on.ca
  9. fireeater

    callpilot 150 2.0

    unified messaging , every so often the icon on the outlook is a pencil and paper icon and can't get the messages to play , reset vmail and all ok ,til next time it happens i have asked before and people say upgrade ,cost is a factor with my customer and just wants to know where the problem is...
  10. fireeater

    bcm 400 3.7

    have a bcm 400 3.7 in office with a dsm 32+ and a gatm 8 occasionally i get a orange blinking status light on the gatm8 (but sometimes green light ) but have no lines , i pop out the card (with system power up) plug it back in ,the sets reboot(lcd's flash) then the lines work,do a reboot of...
  11. fireeater

    di-804hv

    have a di-804hv dlink router was OK and am trying to setup the vpn but can't access the router but no go have done factory default (with the reset button) pc shows as 192.168.0.141 gateway as 192.168.0.1 can't access the gateway address ,can't ping it either also to 4th port on the router is...
  12. fireeater

    nortel cics7.1 kims

    can't find it in the manual have a cics 7.1 set up as 8 co's 24 stations i know you can have 9 kims per set and assign 5 cap sets but if i have 24 sets can each one have a kim attached and working, (for dss key's not lines) is there a max on the kims attached , i know the mics had limits on...
  13. fireeater

    call pilot defaulting

    had to reset callpilot 150 3.1 it came back up in default redid some programing and reset again to test went back to default my question is : could this be a software card issue or a cabinet issue HALLOWED ARE THE ORI mike www.ics-on.ca
  14. fireeater

    video conferencing on bcm

    is there a unit (or other way) to have video conferencing on a bcm 400 ,450 or 50 (ip based) HALLOWED ARE THE ORI mike www.ics-on.ca
  15. fireeater

    nam , desktop messaging, outlook 2007,,,go

    have customer nam using desktop on outlook 2003, when upgraded to 2007 can't get messages in house i setup a win xp with outlook 2007 clean install desktop for xp installed no problem , added nortel folders and address book ,,all look correct, when startup outlook asks for mailbox and password...
  16. fireeater

    winxp sp3 remote desktop

    just starting to use remote desktop when i log in to another computer the person on that computer gets logged out and the log in screen shows if they log back in i get logged out is this normal how can i set it up so he can see what I'm doing to his machine (sort of a remote teaching tool) or...
  17. fireeater

    question about line redirection

    have a misc with point 2 point pri with mcdn and central voice mail to get the lines to go to v mail (on remote site) I have to use the feature 84 for redirection the question is :can i make it easier to use the feature 84 (like with a speed dial button) currently they press f84 press intercom...
  18. fireeater

    cp 150 callcenter backup

    have a cp150 using reporting for call center have to change the server for this service is their a simple way to backup and restore the database or copy a directory the old and new software will be the same just different machine and customer is adamant about keeping the 4 years of previous...
  19. fireeater

    cp 150 upgrade

    can i upgrade a cp150 2.1 with call center pro/reporting to 3.1 with out losing key code info using the second pcmcia card slot and an upgrade card HALLOWED ARE THE ORI mike www.ics-on.ca
  20. fireeater

    cp 150 unified messaging problem

    i have a cp 150 2.1 (with call center and messaging) has been working flawless for a couple of years now when people get to there outlook the messages appears as a pad and pencil icon and can't get the messages after a cp reboot all work OK but but they have to fwd the message to themselves to...

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