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When using the conference rooms in the UCX is there anyway to make the user pin change auto-magically or make it user (admin conference user) configurable ? It's one gripe our users have about sharing it with outside businesses and I would like it so that we(IT) don't have to remember to change...

I'm not sure that it is happening to everyone as I think I would have heard more complaints, but I now have at least two sets that every time you log in to voicemail, you have to go through the setup procedure. I've tried recreating the boxes as well, and the same thing happens after the first...

Someone moved a phone yesterday because they thought the phone was dead. Well the phone that they thought was dead and the good phone would just flash the phone lights when plugged in. If you unplugged and plugged back in, it would flash the lights and say Disconnected. Never did we get a...

Out of the blue are system has started acting up. We have a 450, and we are getting all circuits are busy, even though we have a Full T1 and only a single call or two going out. For example: [Mar 30 13:02:54] WARNING[20221] app_dial.c: Unable to create channel of type 'DAHDI' (cause 34 -...

Slightly general but if you choose all updates and install them, the system then complains it can't do certain ones while services are active. Do they get applied during a boot or shutdown? Also I mentioned it before but a changelog would be nice so we could see why we are updating. Thanks

We have an outside office using these to connect back to a Ucx 450. I've done alot of QoS tuning as well as other prioritizing and routing on our networks and we seem to still have some odd problems. Mainly when the phones are not in use but talking to the system, they go correctly over the...

I'm getting a complaints at a remote office that when calling different business that have an auto attendant that ask for a choice, after that choice the call is dropped or disconnected. I tried it from the main office without any problems. The remote office is using Nortel 2002(or 1 can't...

I see there is more updates available again, is there a change log for public viewing somewhere so we can know what is going on? Thanks

We just recently picked up a conference phone for one of our rooms, the volume buttons work before your dial, but once a call is connected you can't adjust the volume and it is at the default level which isn't loud enough for a conference room.

Does anyone have tips on getting it to work through a local Exchange server? I've come across some pretty unique setups from FreePBX for getting email delivery to work with an inside Exchange so I was hoping for something else. As a backup I am using our DynDNS Mailhop but I would rather not...

We were quoted an upgrade to a Shortel from ATT, but the owner doesn't want to spend the money there and see the useful equipment we currently have go to waste. Is there an easy upgrade path from a 50 to 450 or would it be easier to start from scratch? I've seen a couple documents but they all...

I've read through quite a few pages here and I seem to have buried alot of my BCM knowledge. First off, our CallerID isn't showing up on the handsets, even if you use F811, it just shows the number. We have a T1 that is feeding our BCM. Anything to double check? Thanks

I've installed the client and reboot process many times, The TAPI client never shows up or the DN. The installer finishes fine, is there an updated version out there that isn't on the BCM?

I have 2 1811 routers on 2 different ISP's that I am trying to get a test site to site VPN setup. I have tried the SDM/CCP wizard and also followed a few different sites, the last one being this one: http://www.routergeek.net/content/view/50/41/ The 2 routers can't ping eachother. Main...

I kind of had this fall into my lap and I'm very rusty with routing in general. Right now we have an 1811 with FE0 configured as the main route go out over bonded T1's. FE1 is a cable connection that I would like to setup for select traffic. Being that the cable connection has alot more...

We have a few people that are always offsite or small remote offices that their main number here is fwd'd to. The phones sitting on the shelf are getting slightly annoying and in the way, is there a way to forward a ext and keep that extension alive without the phone being plugged in? I can...

I picked up a replacement i2002 phone and now I am getting prompted for and ID: and Password. It has been too long and I can't remember what goes there. I have tried random unused DN's, I also cleared the global password field, and also enable global registration password is unchecked. This...