Search results for query: *

Hi Wanting to set up a Speed Dial. I've done it many times before as an ADL and had no issues. I need to create a pause after the dialed number and then have a 4-digit code automatically dialed. Seemed I used to be able to do this with a "**" but that doesn't seem to work now. Any insights...

3903 phone delivers this prompt when called and line is busy. There is a second line on the phone. LHK is 1. Everything else appears to be in order. Any thoughts? Thanks.

Hi. Our system is no longed indicating incoming messages or clearing the indicator light when messages have been listened to. I assume it is some sort of MWI failure, I have rebooted the server but this does not clear the problem. Would welcome any thoughts or suggestions? Thank you!

Greetings. We are in the process of evaluating how many lines we need in our building. Considering dropping 1 of our three PRI's. I'm looking for a software that I can monitor call usage for a few weeks. Any suggestions would be much helpful. Thanks in advance.

Hi. Trying to create a scenario where the ringer is silent but the indicator light still flashes when receiving a call. When I use SCN, this kills the light as well. I've lowered the volume the software as low as I can. Any thoughts? Thanks.

Hi. We are still operating an older Meridian system with an m2250 console. It is having continuing aging issues and could certainly be replaced by a smaller, more functional unit. My cohort here and I seem to remember that it has to be on the PBX for the system to operate? Can anyone shine...

Hi, Looking for a suggestion on how to have two different Music On Holds within our building. One would go to certain phones. The other source would go to others. Here is a printout from our PBX: DES MUS TN 020 0 00 01 TYPE MUS CUST 0 XTRK XUT TIMP 600 BIMP 600 RTMB 40 1 CFLP 30 DATE...

Hi. Put a 3904 into service with the excess purpose to use an external wired headset. The Plantronics headset I've been using with 3903's and having no issues. Unfortunately, with the 3904, it keeps disconnecting itself. I have reseeded it and even tried a couple of identical headset. Is...

Hi. Setting up a number of 3903 phones. All of the TNs were copied from the same TN. The problem is some of them have the Transfer soft key and some do not. The displays have different keys highlighted, some Transfer on soft key one, some have Forward. They are in the same key positions in...

Is there a way to call transfer on a 500 series analog phone? This would be for multiple phones to be used repeatedly in a fundraising setup. Thanks as always.

Hi, AT&T is adding a new area code (629) over our present one (615) starting March 28. I tried to add the new area code in ld 90 but I get an error (ESN072). I also need to get our system to allow 10 digit dialing. Not sure where to begin on that one. As always, I appreciate any help...

Hi all! How can you create a list of users, mailbox numbers and storage used in CallPilot? I have done this in the past but I'll be darned if I can figure out how to do it again. Thanks "Old Guy

Our receptionist is having a curious issue. When she dials out and gets a number, she tries to tone dial when prompted and it does not respond. She, of course, dials extensions within the building, can dial and complete outside numbers, but she cannot make choices on phone trees. Could this...

We purchased a Plantronics wireless headset for our m2250 console. Unfortunately, every time the operator powers up the headset, the console goes into Night Mode! Just as if the wired headset 2-prong adapter was removed. Have tried various settings on headset receiver with no luck. Any...

HI, Trying to activate the ability to dial an extension by spelling the last name in Callpilot. Just curious where to start with this. Thanks!

Hi, Looking for the best way to set up a daytime phone tree to eliminate some of the work on the receptionist. Using Nortel and Meridian Callpilot, my first thought was to use the night menu and set it up with Application Builder. The only problem is to have a "0" option to reach the...

Wanting to take some load off of receptionist by creating a phone tree for most calls. The Night Menu is intact and operational. My thought is to change some DNs on it to correspond to keys (Press 1 for...). The concern I have is that I want "0" to be an option to reach the operator. But...

Looking for some advice concerning our in-house PA system. We can no longer make a page from any analog or digital phones, although the receptionist console can page. In LD 32, the card tests as BUSY. We've disabled and re-enabled and physically removed and re-installed the card with no...

Greetings. Have 12 500 series phones for a telethon ringing from one number. 12 separate TN's. All phones ring at once. Want each of them to ring one at a time in a row. The same number is on 3 other multi-line phones as MCR or MCN. I know I'm missing something. What do I need to...

For some reason, our system will not allow calls to area code 979 (Texas), I went to ld 90, printed out the NXX, and it appears to be there. any thoughts what my next step could/should be? Thanks as always. Jeff Bell