Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: Rich14
  • Content: Threads
  • Order by date
  1. Rich14

    UCA Client not displaying contacts in list

    3300 Rel 4.1 Standalone UCA 4.0 UCA Client 4.0.26.0 Windows 7 PC Issue On one UCA client the contacts display (Personal, Favourites and Corporate) have stopped displaying the users in the window. At the top of each window it still displays the number of contacts in each folder. The problem is...
  2. Rich14

    6920,6930,6940 Phones

    Hi, MCD 3300 R8. What am I missing, I cannot get the corporate directory to display on 69XX phones. I have configured the new LDAP form and allocated it in the system options. I do not have a separate LDAP system, I need to use the LDAP-Minet on the 3300. Is there a COS option ?
  3. Rich14

    Micollab mobile Client

    Sip extn over Micollab Mobile Client MCD 3300 r7.2 Micollab 7.2 I am trying to get Micollab Mobile Client working on an Iphone but it is not showing the Extn in the dial options. SSL cert done and deployed. The latest app is loaded and Auth code succesfully entered but the phone but is not...
  4. Rich14

    MAS Root commands

    MAS in gateway mode with two NIC cards. Just had problems with a new MAS sever establishing an external STATIC IP address (due to the router) and had to keep re-booting the server. Is there a list of commands available when logging into the MAS server at "root". I can use the "ping" command, is...
  5. Rich14

    Micollab client softphone "no active device"

    3300 Mivoice 7.2 MiCollab 7.0.0.78 Mitel Standard Linux 10.3.31 MiCollab Client Service V7.0.0.74 Just installed Mas with Micolab client. I have some softphone licences but they cannot make calls. They do not have an "active device" showing on the client softphone. I have set them up as "app...
  6. Rich14

    AMC Upgrade problems

    3300 CXi R4.2 1 x 3300 Small Business - CXi Base Pkg 6 x MCD: 1 Application Connection License Liceneced offline originally. Customer has purchased a new CXi with new app record.(16 user) In the reassign product section the 6 additional users on the old app record are "greyed out" and cannot...
  7. Rich14

    AMC Synch showing ?

    Mas Rel 5.0 I recenently add additional licences on a MAS server which worked fine and the synch time and date showed correctly. I noticed that on the AMC it was still showing a ? and not the green tick in the "licences available" What am I missing ?, a collegue suggested it was due to the SWA...
  8. Rich14

    No Answer Recall Timer

    MCD 3300 CXi11 Release 4.2 Scenario Incoming external call is answered via embedded Vmail MLAA Caller presses option 1 which routes to a Ring Group. After 125secs the call is returned to the Vmail MLAA. 125 secs is the max No Answer Recall Timer Is there any way of increasing this time or...
  9. Rich14

    UC360 Connectivity from remote users.

    MCD 3300 Release 4.2 + MBG +UCA Hi, A customer has perchased a UC360(video Model) and wants to use it for their customers for conference and video (Not on the network or with Mitel Apps). What if any additional features or apps are required on the Mitel. (MBG, Collaberation ?). How does the...
  10. Rich14

    Display Caller ID on Single Line Display

    3300 release 7 CX11. There was a new COS option in release 6. Display Caller ID On Single Line Displays For Forwarded Calls. If I understand this I should be able to see the CLI of an incoming Trunk call on a forwarded call on to a 5312 single line display phone. I can't get it working, it...
  11. Rich14

    5304 Display Backlight

    MCD 3300 Rel 6.0 SP2 Does anyone know if it is possible to turn off the display backlight completly. I have got them to dim after 1 minute. (Hotel Guests Bedroom)
  12. Rich14

    Problem with Sage Act with UCA

    3300 Rel 4.2 Mas 4 UCA 5 Sage Act 11 I am unable to see any options in the UCA client for Sage. The outlook contacts are available and synch O.k. On the UCA client install I have added the sage options. What am I missing ? Any help would be appreciated.
  13. Rich14

    Phones dropping out

    3300 CX 11 Release 4.2 SP2 PR1 5340e Phones Dhcp supplied by customer server. (Flat network, No Vlans) All phone at random intervals drop out and show "contacting server" and then re-boot back into service after approx 20 mins. They can drop out mid call. If the phone is unplugged and...
  14. Rich14

    Calls going back to MLAA instead of extension mail box,

    3300 AX Rls 4.2 Problem is calls going back to MLAA instead of extension mail box due to wrong ID in Voicemail. Requirements. 2 different MLAA’s on Night 1 and Night 2. Incoming calls on the main number go to a spare extn. 399 this is routed as follows. Day go to console N1 to 391 MLAA...
  15. Rich14

    Fax Over SIP Trunks

    Hi, MCD CXI11 4.2 Software. Do I require T38 licences so send Fax over SIP Trunks(To PSTN).? Are there any settings on the SIP profile to change.? The 2 fax machines worked without problem on ISDN30. When the system was moved over to SIP approx 50% failing or working on second attempt. Fax...
  16. Rich14

    Withheld CLI showing wrong numbers in UCA popup

    3300 CXi 11 REL 10.2 UCA Rel 4 Incoming calls via DDI direct to extns work correctly, they display incoming callers CLI or if it is withheld they show unknown number in the UCA pop up screen. If callers ring the main site number they enter an MLAA. After keying options they are presented to...
  17. Rich14

    Visual Voice Mail Embedded

    Hi, Can you help please. 3300 Rel 4.2 UCA Rel 4.0.27.0 Will visual Voice mail work on a Uca client (Deskphone or Softphone). All desk phone's are 5312's so cannot use. Will it only work if Nupoint UM is used and not the embedded mail. Thanks
  18. Rich14

    5550 Console Software Compatability

    Hi, I have a 3300 MXE with release 9 software. The present PC with the 5550 software installed is Windows XP. I need to change this out for a new PC with Windows 7. I believe the first 5550 software to support Win 7 is Rel 4. Will the 5550 Rel 4 work with the 3300 on rel 9. Richard
  19. Rich14

    UCA Dialling rules with Outlook contacts

    mn3300 rel 4.2 uca 4.0 What rules are used when a UCA client uses an imported outlook contacts details to dial, where do you add 9 for the outside line. In the 3300 system options there is a prompt to add a digit to insert for applications. I have added a 9 but this does not seem to have any...
  20. Rich14

    Proxy Server UCA 4

    UCA 4 3300 4.2 UCA 4 cannot contact internet/AMC at customers premises. I installed the MSL and UCA 4 and "synched" app record of site and all worked fine. The customer has a proxy server installed and now I cannot get to the internet. Can anyone advise on how to change or set the proxy...

Part and Inventory Search

Back
Top