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  • Users: elly10
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  1. elly10

    One X portal Problem

    HI Having a problem getting one x portal working, One X Portal version 9.1.400.24 ip0 500 version ADMIN9_1_4_0_137 VMpro VoicemailPro_9.1.400.7 Server Windows server 2008 R2 I've installed IIS and iis 6 compatibility roles. Rebooted server Installed VMpro and webmail option Installed one...
  2. elly10

    8100 to 9100

    Hi Upgrading two sv8100 boxes to 9100, 400 ip handsets. Anyone used the import tool in 9100 pc pro Does all data convert or any things to watch out for.
  3. elly10

    sv9100

    HI Installed new sv9100 16 port digital with 2 port bri card, ordered lics for various features but not installed as yet so I have enabled the 60 day trial. The problem is I cannot ring extns internally all extns come up the correct numbers, I can ring them by ddi and park calls but cannot...
  4. elly10

    contactstore

    Has anyone recently had any problems with contactstore. My son updated java since then contactstore keeps trying to download and install verient player. I have ran a windows restore point, but made no difference. Anyone any ideas. by the way contactstore ok on other machines fine on the same...
  5. elly10

    Avaya B179 SIP Conference Phone

    Hi I trying to install the following Avaya B179 SIP Conference Phone I have upgraded the switch to 8.1 from 6.0, on the system I have 9 spare Avaya end point licenses. However when I create a sip endpoint user / extn, Manager returns an error system has exceeded the amount of 3rd party...
  6. elly10

    Embedded AA using sip query

    Hi all Have a very strange problem ipo 500 ver 8.1 with sip trunks and a bri as a backup running embedded vm. Calls come in through the AA fine and transfer to relevant extns / huntgroups, however at night the AA plays a different menu, were caller is given the option to be transfered out to...
  7. elly10

    Transfering out from embedded Auto Attendant

    Hi Has anyone had a problem on a ver 8.1 transferring out to line via an attendant option on sip lines. For example a call comes into an AA, gets the greeting to select 1 to be transfered to on call engineer, but will not transfer out on the sip line. An error comes back " Your call cannot be...
  8. elly10

    Hipcom sip lines

    Hi Working on ipo 500 8.1(56) using 16xx phones and sip trunks. All working, however I cannot get the system to either withhold the number sent or send specific ddi. I have tried under the user's sip tab putting the ddi in but it still sends thelead number. monitor trace shows main lead...
  9. elly10

    Phone Manager pro Confusion !

    Hi Having conflicting information. Is Phone manager pro license being removed for sale in the attempt to force customers down the one x portal road. If so why is it on there download site ? Hope they don't remove it, because not all customer want to fork out on a server to run it if they are...
  10. elly10

    registering ip handsets

    hi Having problem registering ip handsets to sv8100 Each time the phone boots an error appears on the screen port duplicated. It seems like it is trying to use the same port as a loop back. Any way round this don't want to remove loopbacks.
  11. elly10

    Is it possible ?

    Customer ipo ver 8, vmpro and contactstore. Scenario Its a surgery, recording all conversations by voice recording on ddi. I understand that when a call is passed to a VM box the call recording stops. However Customer wants a copy of the vm left for future problem solving issues that may...
  12. elly10

    CCR Historical woes

    IP Office 500 ver 8.0 running ccr 8.0.8.15 All services are up and running and green light is on, however cannot run reports !!!!!
  13. elly10

    CCR Reporting service stopping

    Hi Anyone experiencing problems with CCR Reporting service stopping when running a manual report, to get it working the service running again reset data analyzer service manually, but schedule reports work fine. CCR running on vmware server 4GB ram sql express, system up to latest version 8...
  14. elly10

    Sending a message to multiple users ?

    Is there a way by using vm pro or one x portal to send the same message to all users on system, for example "email server down". I did think of using a Hunt group and add a source code for HXXX for the hg on each user, but if some was to listen to it it would be removed from all phones. Anyone...
  15. elly10

    Having to refresh explorer all the time time

    Hi Has anyone experienced contact store freezing. A dialogue box appears asking to close program, but if you press the close and then refresh the page, most times you are able to select a recording and play it. But has soon as you have played it and selected another recording the same thing...
  16. elly10

    VM Pro AA and VM lockups

    Hi IP office running 7.0.23, voicemail 7.0.19 and contactstore 7.8.16. AA stops playing greeting and *17 doesn't allow access to VM. Every so often, the voicemail service locks up, the service looks like it is still running, but the only way to start the vm working again is to manually...
  17. elly10

    Moving CS recordings to new drive.

    Hi The original installation was setup with the recordings going to a folder on the C drive. Does anyone know the have any ideas on how to rebuild the Contactstore database with the calls stored on the secondary drive without losing any of the calls ? The server the contactstore is on, is...
  18. elly10

    DASS on sv8100 possible ?

    Hi Can BT isdn 30 Dass be connected to a sv8100 or is Etsi only allowed ?
  19. elly10

    R4 Dect Problem

    Hi I am trying to set up the master base station with an ver 7 ipo 500 I have upgraded to boot and firmware as per the instructions and created an ip dect line on the ipo. However I can not get the base to connect to ipo, from the diagnostics on the base station I can ping the ipo. Any ideas...
  20. elly10

    CM Training

    Hi I coming from the old lucent alchemy through to ip office of today, just completed ACSS in IP office. However would like to learn a little bit on CM or new aura kit, but have no idea were to start in avaya uni site. I understand that it is more cmd line programming rather that gui...

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