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I have just been informed that the internal name display is showing on the external recipients telephone display. It use to just show our company name and the clid table number that is assigned to the phone. In further testing I noticed that on an ATT PRI the call would show the company name...

I have A Cs1000 RLS 6.O. It is on a four digit dial plan. We are currently moving to another system using a 5 digit dial plan. On the Nortel I would like to dial a 5 digit number (IE 54321)and then strip leading digit (5) and then send it to the internally to the ACD Ext 4321. I think I can...

Is there a way to mask the dn of an incomming call on a SIP trunk but alow the caller Id to come through. Also if this is possible, can a phone still dial the number if it is in its missed calls directory. Again this is a nurse call intrergration issue. As we want to clean up what is being...

Never thought I would have to ask this but here it goes. Is there a way or key type that I can send a call to an extension and ring the phone but not have the capability to be answered (Like view only). We have a nurse call system and for code blues it will ring a number of phones. The...

I would like to put several extesions on a 2616 and directly forward to voicemail. When I do this the first extension forwards correctly but the others will wait for the FNA then forward. Is it possible to have all ext forward without ringing.

Recently my remote notification to text message stopped working. The logs give me this message: No route from remote host found. Host=vtext.com I believe it is a network issue as there have been many changes going on. How does it route out of the call pilot server. Is it in the messaging...

Can a shared line be set up to ring on some phones and ring after a few ring cycles on all phones with that line. Trying to avoid ring all phones initially to reduce noise levels.

I am going to order 4 measured bussiness lines for disaster recovery in our new building. Is there a way of providing location information, besides the site address, if there was a 911 called made from that phone. IE. 1st Flr. SWA Emergency Dept. Carrier will be ATT.

I have a hospital on a 1000M rls 6.Osw callpilot voicemail 5.0 I have a small physician office that we took over and like to move it onto the 1000M. What our my options for moving their trunk lines on my system. Their main number 734-542-1234 conflicts with my 734-591-1234 so I would think I...

It is my understanding that the front panel dip switch setting on this card NTDK20GA controls the buad rate for port zero of the ambilical cable in the main cabinet. What is the proper procedure of changing that switch setting. Do I have to power the system down then make the switch or can I...

I have an avaya 8700 connected to a nortel 1000M rls 6.0 software via a QSIG trunk. I'm having a helluva time getting theis thing to work as I thought it should. I can dial extension to extension without a problem. I cannot make an extenernal call through the nortel using an Avaya phone. On a...

I have qsig setup and running between a 1000m and Avaya 8300 gateway switch to an Avaya Aura Communication Manager Rel 5.2.1. I have a slight issue: Caller from the Avaya dials a Nortel user. He enter the Avaya access code 123 and the Nortel phone extension 5678 (named "TEST PHONE"). The...

1st I hope on in the right forum for this question. I have qsig setup and running between a 1000m and Avaya 8300 gateway switch to an Avaya Aura Communication Manager Rel 5.2.1. I have a slight issue: Caller from the Avaya dials a Nortel user. He enter the Avaya access code 123 and the...

I have qsig setup and running between a 1000m and An Avaya 8700. I have a slight issue: Caller from the Avaya dials a Nortel user. He enter the Avaya access code 123 and the Nortel phone extension 5678 (named "TEST PHONE"). The Nortel user is on the phone and the call hunts to line two. On...

Not sure if I am on the right site. Does anyone no the typical heat dissipation of a G700 media gateway. Or a good number I can use. Just try to give hvac cantactor some specs.

I'm trying to get extension to extension dialing between a Nortel 1000M and an Avaya 8700 GW to work. When I get to the point of programming the Distant Steering Code the FLEN prompt does not appear. I have a feeling I need to enable something in the customer data block or configuration. Can...

I need to put dch 0 in service and have DCH 1 in standby. Tried using the command "sdch dch 0"but got a dch047 error. "comand not supproted for UIPE d-channels" any ideas? DCH 000 : OPER EST STBY AUTO BKUP 001 DCH 001 : OPER EST SERV AUTO PRIM 000

I have a three cabinet option 11C with one Pri connected to a TMDI card (with duaghterboard) in the main cabinet. I need to add two more PRIs one for a long distance carrier and one for a tie line. Do I need to purchade D-channel duaghterboards for each new TMDI card?

I have two system that are connected through QSIG t1. 1000M to Avaya CM. I have a phantom dn DCFW to a distant steering code to the Avaya. The nortel shows the name display associated with the phantom until the Avaya answers. At this point the display name changes to the name setting of the...

I have an option 11C running rls 5.5 software. After the dialed number is answered the phone display will not record anymore digits pressed on the phone display. On my 1000M switch running Rls 6.0 s/w the phone tracks each digit pressed. Does anyone know what changed with the rls 6.0 s/w that...