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  • Users: jonjoeni
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  1. jonjoeni

    The Dreaded MOH

    I have an IP500v2 & want to source the MOH from the spare SD slot. So I converted an MP3 file to WAV format in the correct format & uploaded it to the spare SD card slot. In advanced settings embedded file management I can see the file which is called holdmusic.wav. I have set the source to WAV...
  2. jonjoeni

    OCS

    Hi Guys a customer with a 406ds on 3-2-17 would like to run Microsoft OCS 2007r2. The Avaya is a 406v1 & the low release is due to old Alchemy pots still being used on it. Microsoft do not list the Avaya IP Office as being supported but it does not hurt to ask. Remember the old days = 9 for an...
  3. jonjoeni

    BCM Night Message

    I have inherited a BCM50 for a customer who is a "good guy" so want to please him. I am more of an Avaya & Panasonic tech so be gentle with me. I have set services to manual on the night setting & ring group 003 with the PRI targets pointed at the group. In the ring group I have put the VM DN...
  4. jonjoeni

    Kx td 1232 Blast from the past

    I need to make some minor changes on a new customers old system if you follow me.When i press "Program * #" I do not get as far as entering the password as the process is terminated at the #. I have double checked that this is X201 etc. Funny thing is the phone is a KX-T7730 so there must be no...
  5. jonjoeni

    Lines Locking 824

    Hi chaps I know this is a minor detail but here we go. I have installed an 824 with 2 lines & 24 extensions in a school 1 year ago. There are only 2 extensions with outside line access & everybody is happy. However both lines have locked on two seperate occasions & the only resolution has been a...
  6. jonjoeni

    Contact Store on Windows 7

    I have just installed an IP500v2 on 6-0-18 with voice mail 6-0-44 on Windows 7 Pro. I am trying to get contact store 7-8-16 to work but get a "permissions" error each time. I know this is not passed for Windows 7 has anybody resolved this or got it working. A pain in the butt to put the PC back...
  7. jonjoeni

    CS on TDA100

    So I installed 2 CS KXTDA0141ce on the customers KXTDA100. They are using 4 KXTCA275UK phones & everyone is happy. I should have upgraded the FW it is still on R2 but it was a long day. Everything works very well for 5 weeks now customer is saying that the range has dropped off & they are losing...
  8. jonjoeni

    i2002 Upgrade

    I have a BCM50R2 with 5 i2002 at a remote site via VPN. All worked OK then one of the phones stopped working. It just locked at FW upgrade & refused to budge. So Nortel advise applying the latest SU,s & that d'nt make any difference. So bring phone to our office & put it on our old R1 & works a...
  9. jonjoeni

    Load Config BCM50 R2

    We use a couple of BCM50s in case any of our customers systems fail. One of the engineers was trying to load a config from another system and it failed to load saying "missing signature".I have tried this on two BCM50s with 3 different configs & two laptops & get this every time. Does any one...
  10. jonjoeni

    Conference Phone

    Hi Guys Has anyone tried this in a digital port of a BCM50 R2. Polycom® SoundStation2™ Direct Connect for Nortel It says OK for Meridian so should work Ta Jon
  11. jonjoeni

    Phone Manager

    Hi Guys, Bathe me in your superior knowledge.I have an IP500V2 with 6.0.8 running 2X1416 & 4X1408 phones.I am using a Combi card for the BRI lines DS extensions & a fax + doorphone.User is 4.2.31 & all but one phone managers work properly.On the PC where phone manager does not work I have...
  12. jonjoeni

    one way speech

    Hi Peeps,I have a KXTDA30 with ISDN lines & VOIP gateway to a KXTDA15 installed 3 years & all working fine. Recently X204 has been having a problem on outgoig calls to ISDN lines. The person makes a call & they can hear the called part but that person cannot hear them. So changed the phone...
  13. jonjoeni

    Avaya 4690 (polycom)

    Has anyone used this phone on an IP500. This has been purchased by our customer without consulting us!!!!.Our reseller says we require a third party end point license but there is no guarante it will work. So he buys his own phone I can sell him a license & Avaya say it might work???
  14. jonjoeni

    KX TDA 100 Message Button

    Hi Guys I have a far away KXTDA100 with a 2 port TVM50 attached. The customer is complaining that their message buttons have stopped working on their PT phones so they need to dial 500 to pick up their voice mail.My vendor says to program another message button (message key=40) but that is not...
  15. jonjoeni

    CDR on 3Com NBX100/NBXV300ip

    Hi I am more an Avaya,Nortel & Panasonic man but I need to set remote call logging on these systems.Can they output to a Lan and if so what is the password? Are there any tech manuals I can download? Thanks. PS I do not want to learn these systems just get the CDR info from them to a cental PC...
  16. jonjoeni

    HG NOT Performing

    Hi guys I have a BCM50 r2 with calls going to a HG with 3 extensions set to broadcast, overflow is 30 seconds & the overflow hunt group has 3 extensions set to rotary. All simple stuff but the customer says that sometimes the calls ring directly to the overflow hunt group. I have checked the...
  17. jonjoeni

    IP1616 Display

    I have a customer playing about with their IP1616 phone. The top line of the display is blank where the extension number date & time are. I have tried to recreate this on another phone using the Menu settings but to no avail. I have defaulted & logged the phone back on but still the same...
  18. jonjoeni

    disa to fax

    Hi I have an NCP500 with analogue trunks & wish to use the fax through disa facility. I am told that in order to do this I must disable the message facility on the onboard card then fit an OPB3 with another svm2/4 card so that I still have voicemail.I know I can set the Disa no input to the fax...
  19. jonjoeni

    MOH wav files

    Does anyone have a source for wav files in the correct format to use on the EVM or CF cards. As long as they are not like the ice cream van chimes so beloved by Panasonic.I want to use them on IP500 V5 slots.Format is PCM,mono,8bit no larger than 30seconds.
  20. jonjoeni

    Send OLI on BRI2e

    Hi, I have a BCM50r2 and wish to send a non geographical (0871) number instead of the main number.My Tech support say that I must get my line provider to do this & it will be chargeable to the customer.The line provider has approved the sending of this number and agrees to allow it but says I...

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