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IP office 8.1(69) Embedded Voicemail Internal and external calls that are transferred to voicemail drop right after you hear "there is no one here to take your call" the call is dropped right after. You can see the call in system status for the amount of time the message is played. It...

We have a BCM400 release 3.0 with a PRI connected to a DTM MBM where incoming calls get a busy from the outside. Dialing out works fine. this system has been in service for awhile so the programming shouldn't be an issue. Verizon claims the problem is on CPE side.(typical with them) BCM...

Is there a way to convert incoming digits in a BCM? We have CS1000 that is connected to a BCM using SIP trunks. Their old CallPilot number 439. Now that number in a DID in the CS1000. We would like to convert that to unused number like 500 coming from the CS1000 and have 500 point to 439 in...

We are trying to get BSR222 to connect to a Contivity 1750 server that has an Untangle firewall in between. We can see them connect and can ping the 1750 but the IP phones won't connect. If we use the client software on a PC we get the checking for banner text and then it times out. If we use...

When the message email is received by a client, a read receipt is requested to be sent back to the call pilot server. The call pilot server doesn't accept the read receipt, and thus doesn't turn off the MWI. The email server is Microsoft exchange 6.5.7638.2 running service pack 2. Thanks in...